Customer Experience & Operations Specialist

C u s t o m e r E x p e r i e n c e & O p e r a t i o n s

S p e c i a l i s t

R A E L I N D R O S E N T H A L

E D U C A T I O N

East Texas State University

S K I L L S

Customer Service

Management & Leadership

Data Entry & Administrative

Support

Problem Solving & Conflict

Resolution

Inventory & Workflow

Management

Time Management &

Organization

Team Collaboration & Training

W O R K E X P E R I E N C E

Home Depot

FEB 2024- Present

SALES ASSOCIATE

Allstate

Nov 2023- Feb 2024

CUSTOMER SERVICE & DATA ENTRY

Assisted clients with policy inquiries, claims, and account updates. Maintained accurate data records and delivered exceptional service while handling sensitive information. P R O F I L E

Passionate and dependable professional with proven success in customer service, retail operations, and administrative support. Skilled at managing multiple priorities with a calm and organized approach, while maintaining strong relationships with customers and team members. Recognized for leadership, reliability, and the ability to adapt quickly in fast-paced environments. Eager to contribute to a company that values teamwork, integrity, and service excellence.

214-***-****

6804 Henneman way,

McKinney Tx, 75070

********@***.***

Double Major: Kinesiology &

Excercise Physiology

C O N T A C T

Provide personalized assistance to customers, ensuring accurate product recommendations and efficient service. Support inventory control and maintain organized work areas. Collaborate with management to enhance customer satisfaction.

SALES LEAD

ROSS DRESS FOR LESS

Supervised front-end operations, trained new employees, and ensured customer satisfaction through efficient and friendly service.

Jan 2023 - Dec 2024

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