Manager Operations, Warehouse, Terminal, GM

Brendan P. Quinn

************@***.*** Ontario, CA Cellular 909-***-****

Professional Summary

Results-driven Operational Manager with over 20 years of experience in overseeing and improving organizational operations, optimizing processes, and leading teams to exceed performance goals. Proven track record of implementing effective strategies to reduce costs, enhance productivity, and drive growth. A skilled communicator with the ability to build high-performing teams that consistently delivers exceptional customer service.

Core Competencies

Operational Efficiency Management & Cost Control

Team Leadership & Development Process Optimization

Strategic Planning & Execution Data Analysis & Reporting

Project Management Vendor & Stakeholder Management

Cross-functional Collaboration Risk Management

Change Management

Professional Experience

AZ Wire & Cable Warehouse Manager

August 2025 – July 2026

•Built and launched a new warehouse operation from the ground up, designing layout, workflows, and storage systems to support efficient distribution.

•Managed and led a team of 6 warehouse associates, overseeing scheduling, training, performance, and daily operations.

•Established inventory control processes to improve accuracy, organization, and order fulfillment speed.

•Oversaw all inbound and outbound logistics, including receiving, staging, and shipping of materials.

•Implemented safety procedures and operational standards to maintain compliance and reduce workplace incidents.

•Collaborated with management and sales teams to align warehouse operations with customer demand and business growth.

NRT / 3PL / DSW

Terminal Manager

Feb 2018 to March 2025

•Managed a 350,000 square foot warehouse with 10 customers.

•Saved a customer $125,000 a year with elimination of a department.

•Redesigned the pick area for Macy’s.com and Amazon to increase picking efficient by 8%.

•Worked on many in warehouse projects such as new racking, new layout for a new customer, setting up cycle count team, and implemented an employee tracking metrics for each task in the warehouse.

•Increased throughput CPH by 12%. Implementation of a cross training metrics, mini Kaizen event.

•Implemented a value stream mapping improving the VAS department by 15%.

•Track KPI’s for the terminals performance using this information to keep all abreast of the terminals performance.

• Implemented standard work processes witch increased out bound accuracy to (99.89%). Best in network.

• Conducted MHE department analysis which led to the reduction in MHE cost tear over year by 10%.

•Increased operating income $50K with development of functional manpower.

• Advise senior management of progress toward meeting objectives and when necessary develop strategies for necessary adjustments.

Aluma Systems

Operations Manager

Nov 2016 to Oct 2017

•Lead the execution of company’s safety programs on a local level and ensure branch compliance with the health and safety policies including the yard, people and equipment.

•Manage the annual expenses and capex budget for the facility operations.

•Maintain and order adequate maintenance repair parts inventory in order to facilitate repair operations.

•Sourcing material and coordinating transfers to / from other locations through interaction with peers.

•Running routine inventory reports to monitor KPI’s and discovers abnormalities.

•Ensure proper training of staff, prepare related reports and audit current procedures for improved efficiency.

•Monitoring productivity on standard maintenance operations in order to ensure efficient operations.

UTI Worldwide / Spin Master

Senior Operations Supervisor

June 2014 to Nov 2016

•Supervise the daily activities for all departments’ leads, warehouse employees and customer service employees.

•Direct all distribution activities in the shipping, receiving, E-commerce and quality control.

•Assist in training new and existing employees on current Standard Operating Procedures (SOP’s), forklift operation and certification, correct operation of WMS and RF usage and safety compliance.

•Supervised the start up for Spin Master.

•Develop daily labor goals and utilize labor to meet the labor goals on a daily basis.

•Report KPI’s for UTI to the Spin Master

•Assist in facilities maintenance including but not limited to housekeeping, preventive maintenance and scheduling appropriate equipment or building vendors when needed.

Amtraco / Engineered Products Services Inc, Trik-Topz, Specialty Tape Manufacturing

National Operations Manager

Oct 2010 to Aug 2013

•Manage and Improve all warehouse activities - costs, operations, progress toward stated goals and objectives

•Effectively managed all personnel, with overall reduction in labor of 11.8%

•Redesigned the floor plan at the Wisconsin Branch. Maximized the work flow to increase production and order fulfillment

•Operations staff (direct reports) 6 and 17 employees

•Successfully lead the integration of UPS Worldship to the Syspro System. Which resulted in a savings of $43,086 in annual savings for the company

•Turn around operation in cleanliness, organizations, structure, hours of operation, and staffing

•Heading the paving project for the South Carolina Branch which is a cost of $413,540

•Direct six (6) off site facilities across the nation. The shipping, receiving, inventory and facilities maintenance responsibilities.

Company Related Education

Total Quality Management, 2001, 2002, 2003

Quality Assurance, 2010, 2022

How to Manage Conflict, 2023

Sexual Harassment, 2024, 2025

Leadership, 2018, 2024

Workplace Violence, 2022, 2025

Train the Trainer 3T, 2020

Occupational Safety and Health Training, 2018

Process Safety Management, 2017, 2022

Skills

MS Office Suite (Excel, Word, PowerPoint)

WMS ( Manhattan, Red Prairie, DC Wizard)

ERP Systems (SAP)

Data Analytics Tools (Tableau, Power BI)

Budgeting & Financial Management

Process Improvement Methodologies (Lean, Kaizen, 5S)

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