Administrative & Office Operations Manager
Resume:
SHAQUANA GREENE
Administrative Professional
706-***-**** Augusta, GA. ***********@*****.***
SUMMARY
I am an experienced administra ve professional with more than six years of exper se in business administra on and office management. My background includes office management, healthcare administra on, and customer service, with a strong focus on opera onal efficiency, execu ve support, and organiza onal excellence. I have extensive knowledge of business opera ons, human resources support, execu ve administra on, effec ve communica on, leadership, and project coordina on. Currently pursuing a degree in Business Administra on.
EDUCATION
Augusta Technical College
Business Administra on
Current 2025-2027
CERTIFICATION
CPR
WORK EXPERIENCE
State Farm Administrative Manager
January 2022 – Present
• Perform daily administra ve and clerical office management tasks.
• Maintained office documents and files.
• Updated accounts and ensured customer informa on was accurate.
• Trained employees in company computer system and billing cycle invoicing.
• Scheduled and Coordinated company mee ngs.
• Completed employee performance reviews.
Neba Health EEG Tech. Office Manager
January 2004 – January 2022
• Performed EEG procedures.
• Managed customer service opera ons within the office.
• Supervised staff and delegated du es accordingly
• Completed employee manhours and completed reports using excel.
• Managed office files and other documents.
• Maintained medical records and pa ent demographics informa on
• Provided administra ve support to other execu ves and staff members.
SKILLS
Administra ve
Business Management
Time Management
Healthcare Administra on
Advanced Computer (MS Word,
Microso 360, Excel, Outlook)
File Management
Data Entry & Typing
Data Analysis
Scheduling & Coordina ng
Customer Service
Detail Oriented & Organiza onal
Effec ve Communica on
Interpersonal
Problem Solving
Teamwork & Leadership
Electronic Medical Records
Document Tracking
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