Dunkin Crew Member Customer Service Pro
Resume:
Naomi Armstrong
n Newport News, VA *****
n *********************@*****.***
Objective
Motivated and energetic professional with strong customer service and food service experience. Skilled in multitasking, handling high-volume environments, and delivering excellent guest experiences. Currently working at Dunkin' and seeking to continue growing within the restaurant industry. Experience
Dunkin’ – Newport News, VA
Crew Member 2025 – Present
- Prepared and served food and beverages efficiently in a fast-paced environment.
- Delivered friendly and professional customer service to ensure guest satisfaction.
- Maintained cleanliness and organization in line with company standards.
- Handled cash and POS transactions accurately and quickly. La Parilla – Newport News, VA
Server 2024
- Delivered excellent customer service by managing multiple tables in a busy dining environment.
- Took food and beverage orders accurately and efficiently.
- Handled payments, tips, and POS transactions.
- Supported team with side work and assisting during peak rushes. Sam’s Club – Newport News, VA
Member Associate 2024
- Assisted members with purchases, memberships, and inquiries in a busy retail environment.
- Handled cash, credit, and mobile transactions quickly and accurately.
- Supported team operations by maintaining professionalism and efficiency during rush periods. Walmart – Newport News, VA
Customer Service Associate / Cashier 2023 – 2024
- Assisted customers with purchases, returns, and product assistance.
- Maintained accuracy in cash handling and daily register balancing.
- Delivered excellent customer service and upheld a welcoming store environment. Skills
- Serving & Guest Hospitality
- Cash Handling & POS Systems
- Upselling & Product Knowledge
- Multitasking in High-Volume Environments
- Teamwork & Collaboration
- Time Management
- Communication & Problem-Solving
Education
Penn Foster High School – Graduate, 2024
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