Project and Operations Management Professional

MARGARITTA ANITA NAA-NARKI NORTEY

Postal Address: P.O.Box OS 336, Accra - Osu.

Email : **********@*****.***

Location : Ghana

Phone : +233********* / +233*********

PROFESSIONAL PROFILE

Proactive and results-driven Professional with over 6 years of experience in project and operations management. Proven expertise in leading cross-functional teams, overseeing and managing projects, and aligning deliverables with strategic business goals. Proficient in managing communications, timelines, budgets and schedule to deliver customer-focused outcomes within budget and on schedule.

CORE SKILLS HOBBIES

- Servant Leadership - Swimming

- Research Skills - Reading

- Critical Thinking - Sketching

- Microsoft Office

- Excellent Communication

- Project Management

- Cross-Functional Team Collaboration

CAREER SUMMARY

Communications Intern - American Chamber of Commerce Ghana Accra, Ghana 03/2026 - present

Key Responsibilities

- Produced weekly newsletters highlighting chamber activities, member achievements, policy updates, and business insights for stakeholder engagement.

- Supported the planning and production of a documentary series commemorating the 250th Independence Anniversary of the United States, including research, scripting support, interview coordination, and production logistics.

- Assisted in event organization and coordination for business forums, networking sessions, policy dialogues, and chamber-led celebrations.

- Captured high-quality photography and visual content during events and corporate engagements for documentation and promotional use.

- Created and managed social media content across digital platforms, including post design, captions and, campaign storytelling

- Developed membership directories consisting of company and CEO profiles, membership status, and contact details on the Glue Up platform for seamless stakeholder engagement.

- Collaborated with internal teams and member companies to ensure timely communication and strong brand visibility.

- Supported administrative and communications tasks to enhance overall chamber operations and member relations.

Skills Gained / Demonstrated

- Content Writing & Editorial Communication

- Event Planning & Coordination

- Photography & Visual Storytelling

- Social Media Management

- Documentary Production Support

- Stakeholder Engagement

- Corporate Communications

Project Manager - Springtime Apartments Ghana

Accra, Ghana 03/2025 – 02/2026

Key Responsibilities

- Led end-to-end management of projects, from initiation to close-out.

- Defined project scope, goals and deliverables in collaboration with stakeholders and executive leadership

- Procurement, contract negotiations and resource allocation that optimized performance

- Implemented risk management strategies, proactively identified and mitigated project blockers.

- Directed quality assurance processes and ensured compliance with industry standards and regulatory requirements.

- Led strategic planning meetings and reported on project health to the board of directors. Project Coordinator - Springtime Apartments Ghana

Accra, Ghana. 04/2021 - 02/2025

Key Responsibilities

- Worked with key stakeholders to define project requirements, Plans and documents.

- Cooperated with other department heads to eliminate project blockers.

- Planned quality assurance and ensured compliance.

- Identified and broke down Project Resources, and assisted procurement.

- Updated project documents and developed high level project reports.

- Organised and assisted biweekly meetings

Key Achievements

- Delivered 2 projects ahead of schedule within allocated budget

- Introduced best practices such as the daily stand-ups and bi-weekly team meetings, which has improved collaboration and problem-solving skills of the team. Operations Manager - Mercantile Chamber Ghana Ltd. Weija, Accra. 02/2018—01/2021

Key Responsibilities

- Supervised and improved customer experiences, which reduced customer complaints and - dissatisfaction.

- Initiated and implemented operational policies that optimized production process and products. -

- Managed production schedules and ensured targets were met.

- Ensured quality compliance and monitored progress.

- Coordinated distributions and supplies.

CERTIFICATIONS

Project Management Professional. (PMP)

Project Management Institute, Pennsylvania, USA

Certification Number: 4077916

Programme Management Professional (PgMP) – In Progress EDUCATION

Master of Arts,International Affairs

University of Ghana, (08/2016 — 06/2017)

Gained fundamental knowledge in diplomacy principles and International relations. Bachelor of Arts, Information Studies and Political Science University and of Ghana. (09/2011 — 07/2015)

Graduated with Second Class Honors, Upper Division SHORT COURSES

Statistical Package for Social Sciences

University of Ghana

10/07/2014

Leadership Innovation, Change and Executive Management Programme Ghana Institute of Management and Public Administration (GIMPA) 03/11/2016 - 04/15/2016

Microsoft Project Training Programme

Ghana Institute of Management and Public Administration (GIMPA) 07/11/2016 - 07/15/2016

REFERENCES

Dr. Afua Yakohene Mrs. Gladys Osabutey (RETIRED DIRECTOR) University of Ghana Senior Ministry of Finance, Ghana Research Fellow / Lecturer United Nations and Systems Unit Email: ****.********@*****.*** Email: ********@*****.***.** Tel: +233********* Tel: +233********* / +233*********

Contact this candidate