Customer Service & Hospitality Host
Resume:
Rebecca Smallwood
Conway, SC *****
*********@*****.***
Professional Summary
A hard worker who is willing to do anything and everything for her employer. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Representative
Sam's Club-Las Vegas, NV
August 2023 to September 2025
Greet guest
Assist customers with any questions they have
Sell cards and merchandise
Ensure all customers are satisfied and happy
Sales Associate
Sam's Club-Las Vegas, NV
June 2023 to May 2025
sell club cards
greet people with friendliness
ensure a clean and happy environment
assist customers in finding what plans suit them most assisting customers in and questions they might need Cafe Attendant
Xanterra Travel Collection-Arizona
January 2023 to May 2023
.Making sure beverages and snacks were well stocked.
.Cleaning and sanitizing all surfaces to ensure customers health. Cafe Attendant
Xanterra Travel Collection-Arizona
January 2023 to May 2023
.Making sure beverages and snacks were well stocked.
. Cleaning and sanitizing all surfaces to ensure customers health. Housekeeper
Holiday Inn-Wyoming
September 2022 to March 2023
.Ensured all guests room were more then up to standards
.cleaned and sanitized all rooms to ensure cleanliness
.helped guests with any questions they may have
Housekeeper
Holiday Inn-Wyoming
September 2022 to March 2023
.Ensured all guests room were more then up to standards
.cleaned and sanitized all rooms to ensure cleanliness
.helped guests with any questions they may have
Hostess
Xanterra Travel Collection-Arizona
June 2022 to September 2022
.cleaned any and all surfaces multiple times a day to ensure customers health.
.brought customers to there seats in a polite manner.
.making sure guests have a wonderful time by answering any questions they might have. Hostess
Xanterra Travel Collection-Arizona
June 2022 to September 2022
.cleaned any and all surfaces multiple times a day to ensure customers health.
.brought customers to there seats in a polite manner.
.making sure guests have a wonderful time by answering any questions they might have. Barista/Cashier
Starbucks-Arizona
November 2021 to May 2022
• Preformed all aspects of batista from creating desirable guests beverages to brewing/ grinding a pot of our name brand whole coffee beans.
• Ensure clean standards were met according to company policy and Arizona state health code.
• Ring in orders for guests and heat / serve our pastry and sanwich items.
• Maintained an accurate cash drawer.
Barista/Cashier
Starbucks-Arizona
November 2021 to May 2022
• Preformed all aspects of batista from creating desirable guests beverages to brewing/ grinding a pot of our name brand whole coffee beans.
• Ensure clean standards were met according to company policy and Arizona state health code.
• Ring in orders for guests and heat / serve our pastry and sanwich items.
• Maintained an accurate cash drawer.
Cashier/Customer Service
Sam's Club-Arizona
May 2020 to October 2020
• Checked out customers making sure all items were accounted for.
• Performed daily store walks offering the Sams club credit card and benefits therein.
• Ensured all products left at register were stocked in their proper location while utilizing the first in first out method.
Teacher Assistant
Death V alley Ac ademy-Shoshone, California
June 2019 to November 2019
Tutoring students and working in the kitchen,serving and cleaning Teacher Assistant
Death V alley Ac ademy-Shoshone, California
November 2019 to June 2019
Tutoring students and working in the kitchen,serving and cleaning Education
Diploma
Shoshone High School-Death Valley, CA
August 2001 to June 2019
Skills
Outdoor work Retail sales transactions Removing debris Managing customer accounts Experience Working With Students Writing skills Food Service Time management Food management Face-to-face communication Phone etiquette Retail sales Food allergen management Driving Laundry washing Sales Grammar Experience Merchandising Teamwork Order fulfillment Computer skills Customer communication Proper food storage Professionalism Home health Laundry Customer service POS systems Cashiering Financial transaction processing Customer relationship building Working with students Customer inquiry handling Wine knowledge AI Basic math Research Communication skills Sales experience within retail POS Collaboration Payment card processing Equipment safety procedures Kitchen Experience
Languages
• English
Certifications and Licenses
Driver's License
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