Customer-Focused Logistics and Security Associate

Ursula Smith

Seeking Opportunities That Require Growth

Charlotte, NC 28208 +1-704-***-**** *.*****.*****@*****.*** Professional Summary

• Highly adaptable and customer oriented individual

• Excellent interpersonal skills and eager to learn

• Dynamic customer service team member in a fast paced environment Work Experience

In-Home Caretaker

Compassionate Tender Care Charlotte, NC

May 2022 to December 2025

• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility

• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques

• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste

• Aided in physical therapy exercises prescribed by therapists to improve patient mobility Security Officer

A&A Associates Charlotte, NC

February 2023 to January 2024

• Wanded in and out employees

• Signed in and out Truck drivers

• Watched Foot patrol

• Monitored cameras

Supervisor Security Officer

Occam Security Charlotte, NC

May 2022 to January 2023

• Trained new employees

• Supervised over fire watch

• Hired and fired employees

• Checked schedules

• Scanned bar codes

Security Officer

Weatherspoon Security Charlotte, NC

September 2021 to January 2022

• Secured a safe environment for residents

• Scanned bar codes

• Signed in and out visitors on Work-Site

Universal Associate

Amazon Charlotte, NC

November 2019 to April 2021

• Loading and unloading totes

• Operating machinery

• Orders for boxes completed

Clerical Assistant

McLaurin Service, LLC Charlotte, NC

October 2018 to October 2019

• Orangizing profit loss work

• Operating printers

• Taking phones calls

• Filing paperwork

• Typing contracts (35) min

• Bookkeeping

Housekeeper

Aloft hotel Charlotte, NC

April 2018 to August 2018

• Cleaning rooms

• Laundry work

• Houseman work

Packer and Shipper

Bic Warehouse Charlotte, NC

June 2017 to May 2018

• Place all Merchandise on the timing belt at a timely manner

• Operated Machinery

• Scanned products

• Stock products

Education

Upper secondary education

South Carolina school of phlebotomy Fort Mill, SC February 2026 to Present

High school diploma (High School Diploma)

Central Piedmont Community College Charlotte, NC October 2007 to December 2007

Skills

Pricing Accounting Order picking Windows Microsoft Powerpoint Microsoft Outlook Teamwork Scheduling Cash register Loading Customer service Client inquiry handling Heavy lifting Mixology Cleaning Filing Safe work practices Organizational skills Surveillance Receptionist Word Excel Call center experience Delivery driver experience Security Bartender experience Customer relationship building Excel Emergency management Customer support Communication skills Attention to detail Basic math Materials handling Writing skills Conflict management Time management Distribution center Customer inquiry handling SAP ERP Administrative experience Databases Payroll Commercial cleaning Word processing Loss prevention Picking & packing Food service Microsoft Excel Food server experience Childcare Order shipping Palletization Medical terminology Load & unload Warehouse experience Microsoft Word SharePoint Pallet jack Data entry Computer operation CCTV Leadership Driving Custodial experience Janitorial experience Microsoft Office Packing Clerical Experience Profit & Loss Computer skills Phone etiquette Hospitality Bookkeeping Ability to follow instructions Bartending Spirits experience Languages

English

Certifications and Licenses

Loss Prevention Qualified

Driver's License

Guard Card

Pallet Jack Certification

Additional Information

Authorized to work in the US for any employer

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