Remote Customer Service & Data Entry Specialist
Resume:
Karen Lennox Salkvitch
Lancaster, OH *****
Work Experience:
Cardayne’s Irish Imports, Dublin, Ireland 3/22- Current position
Administrative Assistant
Working remotely as an admin for an international company, making sure US orders are correctly processed
Customer service for US-based orders
Shipping and receiving duties for Items
Huntington Bank, Columbus, OH
Call Center Representative
Seven years in the call center as a customer service representative
Did business credit cards for two years, taking payments and doing disputes
Five years in the debit card disputes area, two as a supervisor.
Pancott Gymnastics, Exton, PA
Team Secretary
Created letters and charts in Word and Excel for company and clients
Fielded high volume of telephone calls; set up appointments; registered new students
Received and recorded all paperwork of incoming teams (both U.S. and foreign)
Wrote up weekly payroll report for accountants
Did extensive data entry for teams, organizations, and monthly payments
Weed Chevrolet, Bristol, PA
Assistant to Service Manager
Prepared large volume of files
Established new record-keeping systems
Maintained data entry for warranty submissions
Letter preparation
GE Financial Assurance, Trevose, PA
Legal Analyst for Insurance Co.
Performed extensive computer work making legal charts to go company-wide
Reviewed all medical insurance advertising for legal compliance
Carried out law research
Worked with offices in other locations (both internal and external) regarding payment of fees to the different states
Computer Training:
Word, Excel, and Power Point instruction received at GEFA University
Access training done through Bucks County Community College
Academic Training:
American University in Cairo, Cairo Egypt M.A. Degree
T.A. Edison University, Trenton, NJ B.A. Degree
Bucks County Community College, Newtown, PA A.A. Degree
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