Administrative Support & Project Coordinator

ALECIA J STEPHENS

Chicago, IL ***** 773-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented administrative professional with 5+ years of experience supporting day-to-day operations, coordinating projects, maintaining records, managing data, preparing documentation, and communicating with internal and external stakeholders. Proven ability to manage multiple priorities, meet deadlines, maintain accurate files, and handle sensitive information with professionalism and discretion. Strong written and verbal communicator with experience coordinating across teams, monitoring requirements, organizing workflows, and supporting organizational goals in fast-paced environments.

CORE SKILLS

Administrative Support • Document Preparation • Records & File Management • Data Management & Entry • Project Coordination • Workflow Organization • Deadline Management • Written & Verbal Communication • Stakeholder Coordination • Compliance Monitoring • Reporting & Documentation • Scheduling & Coordination • Problem Solving • Attention to Detail • Microsoft Office • Collaboration • Customer Service PROFESSIONAL EXPERIENCE

Greater Auburn Gresham Development Corporation — Lead Site Coordinator Chicago, IL November 2022 – Present

• Coordinate day-to-day administrative and operational activities for a program serving more than 400 students, maintaining accurate enrollment, attendance, and participant records.

• Manage data collection, documentation, and reporting requirements while ensuring information is accurate, organized, and submitted within established deadlines.

• Prepare and maintain program documentation, reports, correspondence, and other materials to support organizational and grant requirements.

• Monitor program requirements and ensure activities and administrative processes remain aligned with organizational standards.

• Coordinate communication among program partners, school principals, school leadership, staff, families, students, and community stakeholders.

• Organize meetings, outreach activities, events, and program activities while coordinating multiple responsibilities and competing priorities.

• Develop and distribute professional written materials, including flyers, program communications, and outreach materials.

• Maintain comprehensive records and documentation to facilitate smooth project handoffs and ensure relevant parties have necessary information.

• Exercise sound judgment and professionalism when communicating with students, families, school administrators, partner organizations, and community members.

• Support staff in implementing program activities and achieving established goals while responding effectively to changing priorities.

• Assume responsibility for daily building operations during after-school hours, addressing operational needs and ensuring activities run smoothly Greater Auburn Gresham Development Corporation — Assistant Site Coordinator Chicago, IL August 2021 – November 2022

• Assisted with enrollment, recruitment, data collection, attendance tracking, and administrative recordkeeping for a program serving more than 400 students.

• Maintained organized student files and records while ensuring information was accurate and accessible.

• Coordinated with partner staff, families, school principals, and school leadership to communicate program information and address administrative needs.

• Prepared and distributed flyers and other written materials supporting organizational programs and events.

• Assisted with organizing and conducting community outreach activities and events.

• Communicated professionally with students, teachers, parents, school administrators, and partner organizations regarding program activities and requirements.

• Supported daily program operations and administrative processes while balancing multiple responsibilities. Greater Auburn Gresham Development Corporation — COVID Response Team Member Chicago, IL March 2021 – August 2021

• Maintained data and records while supporting community response operations and administrative activities.

• Coordinated with community partners and residents to provide information, resources, and assistance.

• Managed resources and supported the allocation of personnel and equipment according to community needs.

• Assisted with community events and outreach activities while maintaining professional communication with residents and partner organizations.

• Completed data entry and maintained accurate information throughout response activities.

• Participated in professional development and remained informed on organizational procedures and emerging best practices. Macy's On State — Part-Time Sales Associate Chicago, IL December 2020 – July 2021

• Provided professional customer service while responding to customer inquiries and resolving routine needs efficiently.

• Processed cash, check, and credit card transactions with a high degree of accuracy.

• Maintained accurate cash records and balanced the cash drawer at the end of each shift.

• Managed multiple customer and operational priorities in a fast-paced environment. EDUCATION

Hyde Park Academy — Chicago, IL High School Diploma Earned, June 2018

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