Customer Service & Data Entry Specialist

Devoney Gonzalez

Las Vegas, NV ***** +1-725-***-**** ***********@*****.***

Professional Summary

To secure a position allowing me to fully utilize my exceptional Customer Service Skills call center and data entry with growth potential, where my work experience, skills, attention to detail, team work and professionalism will be of value and considered an asset to your company .

Work Experience

Housekeeping

Hyatt Las Vegas, NV

June 2025 to January 2026

house keeping, cleaning each room in a timely manner CSR - Customer Service Representative

Sleep Number Corporation Las Vegas, NV

March 2022 to January 2026

Remote position Providing customer service and technical support to all customers Custodian/Janitor

Welfare office Las Vegas, NV

January 2023 to April 2025

In charge of cleaning entire welfare office daily including deep cleaning 3rd Party Claims Adjuster

Glass America Las Vegas, NV

May 2019 to December 2023

• DATA ENTRY - Ordered all OEM parts for vehicles, in communication with clients and in charge of online OEM orders.

• Dispatcher for parts and making appointments for clients and filing 3rd party claims through the customers insurance. In charge of verifying all active insurance policy’s to process each claim.

• Answer multi Phone lines / emailing/ 3rd party phone claims with clients Customer Service

Cafe Rio Mexican Grill Las Vegas, NV

April 2016 to May 2023

• Inventory control, kept track of all inventory and placed orders when needed .

• Attended to all customer needs, concerns and complaints

• Assisted management as a step in manager oversaw different shift and departments

• Took cash/ credit card payments

• Maintained and logged all transactions

COVID-19 Contact Tracer

TEKsystems Los Angeles, CA

May 2021 to March 2022

remote / work from home customer service, contact tracing for all LAUSD students and employees, provided medical information for positive covid 19 patients

Education

Customer Service (GED)

East L.A. Occupational Center

Upper secondary education

Skills

Data collection

Languages

English

Certifications and Licenses

OSHA 10

August 2025 to Present

CPR Certification

Food Handler Certification

Additional Information

Authorized to work in the US for any employer

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