Licensed Clinical Social Worker & Management Assistant

LISA DANACEAU

Arlington, VA ***** 703-***-**** *********@*****.***

Versatile Licensed Clinical Social Worker with a robust background in administrative support and case management. Known for strong interpersonal and communication skills, effectively serving as a liaison across diverse teams. Proficient in utilizing office software to optimize workflow and ensure seamless operations in fast- paced environments.

Skills: Case Management, Time Management, Microsoft Office Proficiency, Google Workspace, Data Analysis, Report Preparation, EEO/Diversity Training, Confidential Information Handling, Travel Coordination and Communication Hub Management.

WORK EXPERIENCE

U.S. Fish and Wildlife Service, Department of Interior, Falls Church, VA Management Assistant 11/2009-12/2025

Serve as Management Assistant to the Office of Diversity and Inclusive Workforce Management (ODIWM). Provide direct support to the Director, ODIWM and significant support to four program areas (40+ employees): Complaints, Public Civil Rights, Recruitment and Diversity. First point of contact for office and program calls. Responsible for the proper and diplomatic handling of confidential and/or sensitive information. Complete technical and administrative tasks to follow that improve the efficiency and effectiveness within each program. Assist EEO and Diversity Teams with all EEO and Diversity related reports: analyzing need for corrections, formatting and assembling data and charts, and supportive documents. Assist in preparing annual EEO/Diversity training; maintain the tracking for the training to meet FWS Diversity and Inclusion objectives; and assist in preparing any electronic presentations using PowerPoint or Word software. Prepare routine correspondence and various documents for ODIWM and all program areas. Proficient in maintaining the Document Tracking System (DTS) for ODIWM. Communicate with Control Correspondence Unit (CCU) and the Director’s Office regarding DTS documents and procedures. Act as Timekeeper for Quicktime. Manage ODIWM calendars. Utilize Concur travel system and make travel arrangements, prepare travel authorizations and vouchers the Director, ODIWM and Program Managers ensuring all travel documents are properly prepared for approval processes. Set up conference room space preparing them for meetings and ODIWM proceedings such as mediations. Set up sign language interpreters and coordinate meetings with the Office of the Director. Sort and deliver all incoming and outgoing mail. U.S. Fish and Wildlife Service, Department of Interior, Arlington, VA Administrative Assistant 11/2003-11/2009

Serve as Administrative Assistant to the Branch of Diversity and Civil Rights (DCR), the Division of Human Capital

(DHC), Assistant Director-Budget, Planning and Human Capital (AD-BPHC). Provides direct support on the management of records systems and information requests, and assistance on studies, reports, and projects. Receive all visitors and telephone calls for the branches and other members of staff. Analyze all incoming correspondence and reports, and determine appropriate distribution complying with confidentiality and Privacy Act requirements. Responsible for performing necessary research, arranging materials, and composing narrative and/or statistical input for reports. Extracts and gathers pertinent information from a variety of sources, such as the Federal Personnel Processing System (FPPS). Type material generated by the staff and ensure that all outgoing correspondence is in proper format and in conformance with procedural instructions, using proper grammar, and ensuring typographical accuracy. Assist om the evaluation of division operating procedures, and make recommendations concerning coordinating administrative processes with the division. Identifies and designs more efficient processes when necessary with regulations, practices, and administrative actions; and informs division personnel of any additions and changes. Arrange for conferences and logistical details (i.e., location, schedules, agendas, and attendance lists). Assist with materials preparation for DHC/DCR conferences. Prepare all training authorizations, travel authorizations, travel vouchers and reimbursements for the branches according to set procedures and policies. Review division staff travel vouchers for accuracy, completeness, and adherence to Federal, Department of Interior

(DOI) and FWS travel regulations and procedures. Ensure timely submission of travel vouchers and track travel claims for payment. Assist in the establishment of division records, including an extensive library of project files and historical and reference materials. Organize and maintain filing system for correspondence, travel vouchers, reimbursements and training requests for the division. Serve as Timekeeper for the division utilizing FPPS. Administer property management accountability.

Delta T Social Work Temporaries

McLean, Virginia

Utilization Review Manager 5/2003/11/2003

Used a variety of technical and clerical skills in support of the Director of Clinical Support Services and Director of Performance Improvement. Reviewed all clinical, medical and financial files to ensure accuracy and completeness. Reviewed service plans and discharge plans for compliance with regulations, according to standard processing procedures and requirements. Identified missing information, noting discrepancies. Completed missing information. Prepared appropriate correspondence, letters and reports pertaining to case reviews. (i.e., examined files and other documentation for the purposes of assessing clinical issues pertaining to client’s needs). Prepared a comprehensive report at conclusion of the utilization/performance improvement review. Accessed policies for implementation, and typed/organized information on spreadsheet format using Word and Excel. Telesec Core Staff, Falls Church, VA

Administrative Assistant 02/2003/-05/2003

Performed a variety of technical and clerical skills in support of various departments. Prepared responses to correspondence, typed letters, reports, memoranda, etc. Reviewed documents for accuracy and completed missing information. Used computer skills to process information for action requests. Riverside Hospital, Washington, DC

Social Worker/Therapist 5/2002-11/2002

Used a variety of case management, clerical and therapeutic skills in support of acute and residential units. Provided individual, family and group therapy. Some of the duties included reviewing requests for hospitalization and determining eligibility for placement in the facility. Provided dual diagnosis program information and determined benefit eligibility and effective dates for services. Prepared correspondence, memoranda and reports, to courts, hospitals, and other social service agencies. Participated in treatment planning to resolve discrepancies and completed and action plan for each patient.

Rock Creek Manor Nursing Center, Washington, DC

Social Worker/Therapist 07/2001-04/2002

Provided comprehensive services: individual, family and group therapy. Manages burial concerns. Assessed psychosocial functioning and formulated treatment plans. Reviewed charts for accuracy and discrepancies. Determined benefit eligibility for residents. Organized facility functions for residents. Family Advocacy Services of Virginia, Alexandria, Virginia Social Worker/Therapist 07/2000-07/2001

Provided intensive therapeutic services (individual, family, group, multi-group therapy) in support of severely emotionally disturbed/mentally ill adolescent boys and girls. Determined eligibility for services and reviewed action requests for admission to agency. Prepared responses to various service agencies through letters, reports, memoranda. Utilized clerical skills for case management. Connected foster families to organizations for support. Boys and Girls Homes of Maryland, Silver Spring, Maryland Social Worker/Therapist 10/1999-07/2000

Provided intensive therapeutic services (individual, family and group therapy) for emotionally disturbed/mentally ill adolescent boys. Formulated treatment plans, reviewed charts for accuracy and resolved discrepancies. Determined eligibility for admission into the program and provided basic program information to families and service agencies

(courts, schools, etc.), as well as communicated standard processing procedures. Prepared correspondence, letters, reports, and memoranda.

Fairfax County Department of Family Services, Fairfax, Virginia Social Worker II/Adoption and Foster Care 06/1998-05/1999 Served severely neglected and abused children/adolescents in foster care that were moving into adoption. Child preparation for adoption (i.e., determined eligibility for adoption), recruitment of families, adoption supervision. Performed parent education around program information and provided support regarding standard processing procedures and requirements related to foster care and adoption. Prepared letters, correspondence, and reports to courts, and various allied agencies. Collaborated with Wednesday’s Child program on NBC to promote awareness of foster children awaiting adoption.

Other Administrative Experience, Various Washington Metropolitan Firms Administrative Assistant/Office Manager 12/1989-01/1996 Served as administrative assistant/office manager to a variety of professional firms in Northern Virginia/District of Columbia (Edison Mission Energy, Houston Associates Defense Contracting Firm, Unisys). EDUCATION

The Catholic University of America 1996-1998

Washington, DC

Masters in Social Work

Major: Child/Adolescent Health and Mental Health

The University of Virginia 1985-1989

Charlottesville, Virginia

Bachelor of Arts in Communications and Religion

Langley High School 1981-1985

McLean, Virginia

Certifications Currently Active

Licensed Clinical Social Worker (LCSW) License Number: 090******* Virginia

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