Telecommunications & RF Project Manager
Resume:
Alpharetta, GA
Chris Markwell
Summary
Professional individual with 20+ years of Telecommunications/Wireless experience. I have an extensive background in Design, Operational Support, RF Engineering, Project Management and leading large Teams to meet customer’s needs. I am looking to obtain a Telecommunication’s position that will allow me to utilize and continue to build upon my experience.
Professional Experience
Circuit USA – Minneapolis, MN. December 2023 - March 2026
Project Manager
Implemented cost-effective designs for multiple fiber DAS and ERRCS Networks to improve signal strength, network capacity and coverage for both indoor and outdoor projects including:
oHigh-end office buildings
oVenues, including stadiums
oBanks
oCarrier locations
Managed deployment of 5G T-Mobile stores across the South Region (Ericsson DOT equipment)
Managed deployment processes and construction teams to prioritize and manage the deployment pipeline and assign resources to meet customer on-air requirements.
Configured cisco router for the network during deployment
Created budgets for site spend
Created close out packages and present to customer
OSHA 10 certified
Further Enterprise Solutions (FES) – Blue Bell, PA September 2023 – December 2023
Video Optimization Engineer
Upgraded sites for AT&T video network
Upgraded sites from MD 8000 to MD8000EX
Made changes to fiber ports from original configuration to new configuration
Added UTAH equipment when necessary
Made changes to the UTAH configuration where necessary
Ran CAT 6 cable to add additional ports for video when necessary
Changed out BNC ports when necessary
Tested new video path with AT&T to verify the new video path is working correctly
Resifi – Atlanta, GA July 2023 – August 2023
Contractor
Installed Aruba Wifi AP’s
Connected AP’s to Aruba 1930 network switchs
Configured and implemented Aruba neworks
Desgined ERRCS and Wireless DAS for WKC project in Maryland
Designed and implemented Wireless for Atlanta Beltline
Nouveau (NES) – Dallas, TX May 2019 – September 2023
Senior Program Manager/RF Engineering
Managed deployment of over 2500 Repeaters throughout the Northeast Region for T-Mobile
Manged removal of equipment configurations (cisco. And juniper routers) througshot deployment process
Implemented designs for multiple fiber DAS networks and ERRCS to improve signal strength, network capacity and coverage for both indoor and outdoor projects including:
oHigh-End Hospitality buildings (Hotels specifically)
oVenues, including stadiums
oHospitals
oCarrier locations
Managed deployment of 5G T-Mobile stores across the Northeast Region (Ericsson DOT equipment)
Managed deployment processes and construction teams to prioritize and manage the deployment pipeline and assign resources to meet customer on-air requirements.
Configured cisco router for the network during deployment
Troubleshot any issues with the equipment (Cisco and Juniper router) thoughout the deployment process
Effectively deployed Carrier Small Cells into the OEM DAS (Samsung, Nokia, and Ericsson brands)
Effectively deployed OEM DAS (JMA Wireless, ADRF, Commscope, Corning, etc)
Effectively deployed ERRCS DAS (JMA Wireless, ADRF, Commscope, COOMBA, etc)
Effectively optimized DAS systems to industry standards
Prepared all Close-out documentation for project on-air requirements
Tracked and managed P/L for all projects, provided analyses and trends on these projects, and prepared reports and analyses necessary for customer meetings and presentations.
Improved the organization’s market position and achieved financial growth by defining long-term organizational strategic goals
Symphony Technology Solutions – Atlanta, GA February 2017 – April 2019
Senior DAS and Small Cell Program Director/RF Engineering
Implemented cost-effective designs for multiple fiber DAS and ERRCS networks to improve signal strength, network capacity and coverage for both indoor and outdoor projects including:
oHigh-End Hospitality buildings (Hotels specifically)
oVenues, including stadiums
oHospitals
oCarrier locations
Managed deployment processes and construction teams to prioritize and manage the deployment pipeline and assign resources to meet customer on-air requirements.
Effectively integrated Carrier Small Cells into the OEM DAS (Samsung, Nokia, and Ericsson brands)
Effectively integrated OEM DAS (JMA Wireless, ADRF, Commscope, Corning, etc)
Effectively integrated ERRCS DAS (JMA Wireless, ADRF, Commscope, COOMBA, etc)
Effectively optimized DAS systems to industry standards
Effectively managed complex deployment schedules with multiple inter-dependent tasks for large scale venue DAS and Small Cell programs.
Prepared all Close-out documentation for project on-air requirements
Tracked and managed P/L for all projects, provided analyses and trends on these projects, and prepared reports and analyses necessary for customer meetings and presentations.
Improved the organization’s market position and achieved financial growth by defining long-term organizational strategic goals
Ansco and Associates – Atlanta, GA October 2016 – February 2017
Senior Operations Manager
Handled the creation, implementation, and troubleshooting of new/repurposed equipment configurations
Coordinated with Technicians on-site for the deployment of new Market Cell-Site equipment
Configured and Tested SS7 links for equipment added to the network
Configured and Tested Macro Cell Sites with Ericsson OSS system and Cisco routers
Integrated Macro sites with developed configurations in ATT Southeast region, Central region, and West region
Created close out reports detailing nightly activity
P. Marshall and Associates – Atlanta, GA July 2015 – October 2016
Director of Engineering
Implemented cost-effective designs for multiple fiber DAS and ERRCS Networks to improve signal strength, network capacity and coverage for both indoor and outdoor projects including:
oHigh-end office buildings
oVenues, including stadiums
oBanks
oCarrier locations
Managed deployment processes and construction teams to prioritize and manage the deployment pipeline and assign resources to meet customer on-air requirements.
Effectively managed complex deployment schedules with multiple inter-dependent tasks for large scale venue DAS and ERRCS programs.
Tracked and managed material ordering and warehousing for all projects
Prepared all Close-out documentation for project on-air requirements
Worked and designed the Power plants and Rectifiers for AT&T
Lead Acid Batteries and Lithium-ion Batteries to use when necessary
Moved antennas on the cell sites and reconfigured the cell site routers
Added RF Amplifiers when necessary
Added Microvave Amplifiers as the needs demanded
Tracked and managed P/L for all projects, provided analyses and trends on these projects, and prepared reports and analyses necessary for customer meetings and presentations.
Improved the organization’s market position and achieved financial growth by defining long-term organizational strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals.
NeoGeneration, LLC. – Atlanta, GA September 2014 – June 2015
Director of Network Engineering
Managed a group of 3 Network Engineering Managers and 15 Network Engineers
Managed Carrier Switch projects to ensure client directives completed
Established development processes and standards (MOPs) for customer related activities
Managed design, optimization and testing teams through documented results and MOPs.
Maintained departmental MOP accuracy at 95%
Identified, proposed, and implemented best practice processes for internal and external stakeholders
Provided direction for the development of infrastructure and services standards documentation and configuration guidelines of network equipment including Cisco routers, switches and ASA devices
Provided Quotes /Bids for different carrier and enterprise opportunities
Provided Budgetary for each project established
Provided assistance in Business Development activities as Technical Support SME
Responsible for the creation and the presentation of related materials to senior leaders such as the Managing Partner/Senior VP and other team members to align business interest and priority
Develop Goals and Objectives for all direct reports.
Provided technical review, direction and oversight related to all documents and correspondence to customers emanating from our Engineering department
Implemented reasonable methods to keep engineering cost and expenses down in order to meet corporate and departmental goals
Implemented and enforced reasonable methods in order to keep engineering task and project both internal and external ahead of schedule
Prepared and submitted status reports each week that should outline individual weekly accomplishments, project status and on-going departmental goals.
Scheduled and conducted surveys, designs, testing and integration with direction input from Construction and Operations.
Proactively worked to ensure positive feedback is achieved at 95% and 99% on major accounts such as: VZW/SPRT/ATT.
Responsible for creating a technical road map that provides a clear progression/growth for department
Developed and implemented engineering, optimization, integration and testing documents and procedures that are followed by team to drive expertise and customer retention
Assisted in ensuring that fiscal budget/sales and customer service goals are achieved.
Responsible for participating in at least one S&M event or meeting each week, in order to promote and drive business initiatives. Specifics are outlined in weekly business development meetings
MATRIX RESOURCES – Atlanta, GA November 2008 – August 2014
Senior Program Manager
Managed a team of 50 Design/Equipment Engineers that were responsible for designing new install, augments, rehome and disconnects for T1 and Ethernet Services
Coordinated design activities to ensure customer designs were delivered according to project timelines and customer requirements
Coordinated activities between Design, Ordering, and Construction and Engineering to ensure transport was delivered on time for site integrations
Escalated design related issues to resolution
Coordinated with other groups inside Wireless Carrier to ensure Rehome activity was completed on time according to the project deadlines
Quality Assurance checks to ensure designs for both equipment and
Managed employee and contactor’s performance to ensure customer satisfaction levels were
Developed Disconnect Process for T1s/DS3’s at sites that have converted to Ethernet
Worked with C&E to Test and Turn up T1/Ethernet Circuits according to project timelines and customer requirements
Provisioned the Alcatel-Lucent 7670 / Tellabs 8860 MSN’s for Site deployment
Provisioned Cisco SIAD’s and Cisco 7609 for Ethernet/MLPPP Site deployment
Integrated Alcatel-Lucent and Ericsson sites for C&E groups across different markets
Developed Testing standards of 2.5 testing for T1’s being turned up into the Wireless network
Troubleshoot T1/T3/Ethernet issues with Field Engineers and Local Exchange Carriers as needed
Technical advisor for any additional network issues that arise for Markets during or after Site deployment
TIME WARNER TELECOM (TSRI Staffing) – Columbus, OH December 2013 – April 2014
Quality Assurance/Granite Set to Live Engineer
Audited Juniper, ADVA, Alcatel-Lucent and Cisco routers to verify engineering path between the equipment and Granite
Assisted Operations in configurations and integration of equipment throughout different platforms
Set all path information to Live in granite
Made necessary changes to routers and granite when necessary
Closed out orders in Salesforce
AT&T WIRELESS (MATRIX Resources) – Atlanta, GA September 2007 – November 2008
Transport Engineer/Granite Design Engineer
Designed T1 paths and built cell site equipment in Granite to support New Market UMTS Build outs
Actively Participated in Daily calls to report transport status
Worked with C&E or the Turf Vendor to schedule site walks and ensure sites were Telco Ready
Designed T1 paths in Granite to support GSM network in the SE Region
Maintained the integrity of Granite Paths and Segment UDAs for reporting and billing verifications
Processed install, move, change, and disconnect order to LECs
Issued Service Inquiries and ASRWs to establish service to new cell sites
Coordinated the rehoming and grooming of DS3, DS1, and DS0 circuits for Network Optimization and Cost Savings
Facilitated and lead conference calls the night of the cuts to ensure all parties were present and that circuits were rolled successfully
Worked with E911 groups to coordinate drive testing after the grooming of the DS1 that carried E911 traffic
Verizon Wireless (MATRIX Recources) – Atlanta, GA October 2010 – November 2012
Transport Engineer/Granite Design Engineer
Designed paths and built cell site equipment in Granite to support New Market Build outs
Actively Participated in Daily calls to report transport status
Worked with Engineering or the Turf Vendor to schedule site walks and ensure sites were Telco Ready
Designed paths in Granite to support network in the SE Region
Maintained the integrity of Granite Paths and Segment UDAs for reporting and billing verifications
Processed install, move, change, and disconnect order to LECs
Issued Service Inquiries and ASRWs to establish service to new cell sites
Coordinated the rehoming and grooming of DS3, DS1, and DS0 circuits for Network Optimization and Cost Savings in their Cisco 9K initiative
Facilitated and lead conference calls the night of the cuts to ensure all parties were present and that circuits were rolled successfully in their Cisco 9K initiativ
Cingular Wireless (Tek Systems) – Minneapolis, MN February 2007 – December 2007
Facilities Engineer
Designed T1 paths and built cell site equipment in Granite to support New Market UMTS Build outs
Designed T1 paths in Granite to support GSM network in the Central Region
Actively Participated in Daily calls to report transport status
Worked with C&E or the Turf Vendor to schedule site walks and ensure sites were Telco Ready
Maintained the integrity of Granite Paths and Segment UDAs for reporting
Worked with Market switch to ensure all equipment was captured and built in Granite
Worked with Market switch and Transport engineers to optimize the network by consolidating bandwidth
Performed Trunk/T1 optimization to maximize traffic usage in all Switches
Assigned MSC ports for 2G Growth
Project Managed Cost Reduction projects which included the Optimization of Higher Facilities and Rehoming T1s
Cingular Wireless (Tek Systems) – Atlanta, GA May 2006 – November 2006
Quality Control/Optimization Engineer
Supported the Decommissioning of their TimeDivisionMultipleAccess Switches for the entire Southeast Region which included the decommissioning of cell site T1s, DS1s and Trunks, DS3s, and OC+ Ring Services
Tracked timely completion of TDMA decommissioning orders which resulted in over $67 million dollars in cost savings for 2006
Project Managed Cost Reduction projects which included the Optimization of Higher Facilities and Rehoming T1s
Managed Granite Integrity for the TDMA project
Managed work ticket requests from Nordis
Created and updated Segments in Granite for circuit inventory
Placed orders with LEC’s for network facilities and trunks required to support network growth
Tracked Firm Order Completion dates with LEC’s to ensure that circuits were implemented in a timely manner
Coordinated with Network Switch Technicians to ensure that circuits were tested and accepted
Tracked orders in Access Database which enabled detailed reporting as well as billing verifications
Performed Trunk optimization to maximize traffic usage in all Switches
Monitored Traffic analysis for all Switches within Southeast Region
Equant/Orange – Atlanta, GA February 2006 – May 2006
Local Delivery Manager
Performed order pre-check
Validated administrative and technical order
Validated order with the local customer
Allocated ports for circuit
Provisioned DS-3, T-1, DS-0, ISDN, and DSL level circuits
Staged and Shipped various equipment to local customer office
Scheduled all interventions and Field Ops dispatch
Managed the closing call with customer and vendors
Managed all communications with the local customer
Reported assigned component procurement status
KMC Telecom – Atlanta, GA June 2001 – December 2005
Techinal Support Engineer
Coordinated the test and turn up for DS-3, T-1, and Trunk circuits with Vendor and Customers
Proficient in NOVA, a web based ordering and design system at KMC
Tested and provisioned circuits on Cisco 5600, 5800, and 7200 routers
Tested and provisioned circuits on Nortel CVX 1800 routers
Performed maintenance and troubleshooting of all level circuits on Plexus 9000 and Cisco Network
Performed rehomes and migrations for Plexus 9000 and Cisco platforms
Configured and Tested DS-3, T-1, and Trunk level circuits on the Plexus 9000 platform
Performed Trunk Translations for Plexus 9000 platform
Configured Point Codes and SS7 links for Plexus 9000 platform
Managed a group of 10 Technicians when direct supervisor is off
Globix Telecom Corporation – Atlanta, GA April 2002 – June 2004
NOC Internet Data Center Technician
Customer Level 2 support
Monitored and Maintained Trouble Tickets for the Remedy System
Performed testing, maintenance and troubleshooting of Sonet Rings, OC3/OC48, OC192, DS3, DS1, and DS0 level circuits
Performed Network Administration
Configured, Provisioned and tested circuits on Cisco 5600, 5800, Nortel CVX 1800, and Plexus 9000 soft switches
Configured, Provisioned and troubleshot Juniper routers
Performed Translations for Plexus, Nortel and Cisco platforms
Provisioned and Tested circuits on 5ESS switches
Areas of Excellence
Exceptional verbal and written communication/presentation skills to effectively interact with clients, vendors, and employee
Excellent Organizational and Interpersonal Skill
Strong project management and team motivation skills
Strong leadership and people management skills
Ability to multi-task, meet deadlines, and solve problems in stressful situations
Resolve conflicts and issues in a timely manner
Works well in a TEAM environment and independently; if needed
Systems and Certifications
TIRKS, WFA, BOCRIS, SOCS, MOBI, QUOTE EXPERT, GRANITE SME, MetaSolv SME, NORDIS, CAFÉ, WOS, CSG, VERIGATE, BILL TAMER, MICROSOFT SYSTEMS (MS Word, Excel, Word Perfect, PowerPoint, Access), Net Analyst, Go-Global, Tellabs Metrowatch, Ericsson OSS, 5ESS, Plexus 9000, Juniper CLI, SpiderCloud Certified, SOLiD Certified, Whoop Certified, JMA Equipment Certified, Cisco Certified, Commscope ION-E Certified, ADRF Commercial DAS and Public Safety DAS Certified, Zinwave Certified, Mist Wifi Certified, Nextivity/Cel-Fi Certified
Education
November 1995 Bachelors of Arts LaGrange College LaGrange, GA
June 1993 Associates of Arts St. Catherine College Springfield, KY
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