Administrative assistant and Patient Coordinator
Resume:
GRACE MIN
CONTACT
*****.*******@*****.***
linkedin.com/in/grace-min
PORTFOLIO
gracemin.webflow.io
SKILLS
Customer service
Mandarin - Intermediate
User-centered design
User Research
Wireframing
Prototyping
Interaction Design
Visual Design
Usability Testing
Video Editing
TOOLS
Google Workspace
Excel
Figma
Adobe XD
Adobe After Effects
Adobe Photoshop
Python
Basic HTML
Dentrix Ascend
EDUCATION AND CERTIFICATIONS
University of California, Santa Cruz
SEPT 2018 - JUNE 2022
Bachelor of Science, Molecular Cell and Developmental Biology Google UX Design
AUG 2022 - MAR 2023
UX Design Professional Certificate
Life & Health Insurance License
JAN 2026
California Department of Insurance
EXPERIENCE
Patient Care Coordinator Susan R. DiBene, DDS
MAY 2026 - JULY 22, 2026
Assist patients in person and on the phone with scheduling, insurance and billing inquiries while building positive rapport. Have knowledge of dental terminology and procedure codes to effectively communicate with staff and patients. Create and present treatment plans, maintain patient records and ledgers, and send insurance claims. Administrative Assistant iSmile Dental
JULY 2023 - SEPT 2025
Worked at a fast-paced, multispecialty practice with over 20 dentists. Assisted patients in person and on the phone with scheduling, insurance and billing inquiries. I calculated treatment costs, made ledger adjustments, created insurance claims, and tabulated the doctors’ productions. As a senior staff, I also trained new hires. PROJECTS
heartsease Google UX Design
JAN 2023 - FEB 2023
Designed an online therapy app and responsive website as the sole UX designer, carrying out user research, creating wireframes, low-fidelity and high-fidelity prototypes, and conducting usability testing.
Contact this candidate