Educational Sales & Client Engagement Specialist

Jessica Hakes

Orlando, FL 385-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Relationship-driven sales and client engagement professional with 20+ years of experience helping customers, families, educators, and organizations build lasting relationships and make informed decisions. Background includes educational sales, behavioral health, nonprofit leadership, client engagement, and early childhood education. Passionate about literacy, lifelong learning, and helping schools create meaningful learning experiences for students.

CORE STRENGTHS

Educational Sales Consultative Selling

Relationship Building Lead Qualification

CRM: Salesforce, HubSpot, Zoho, MyCase Pipeline Management Marketing & Email Campaigns Presentation Skills

Microsoft Office Canva

Customer Success Public Speaking

PROFESSIONAL EXPERIENCE

Educational Sales Consultant (Seasonal) Learning Beyond Paper

• Partnered with teachers, principals, and school administrators to recommend educational materials and classroom solutions.

• Built strong relationships through consultative sales conversations, conferences, and product demonstrations.

• Presented literacy-focused curriculum solutions while supporting seasonal sales goals. Client Engagement Specialist (Summer Internship) Atlanta Family Law Firm

• Managed high-volume client communications from inquiry through consultation scheduling.

• Maintained CRM pipelines while creating webinars, educational resources, email campaigns, and self-paced learning materials.

• Collaborated with attorneys to improve client engagement, marketing initiatives, and client retention. Client Care Coordinator / Office Manager Elk Grove Family Counseling

• Served as the primary contact for behavioral health clients.

• Coordinated scheduling, insurance verification, billing, and confidential communications.

• Partnered with therapists to deliver exceptional client experiences. Business Development Representative Chisholm Law Firm

• Generated new business through prospecting, lead qualification, relationship building, and CRM management.

• Developed client education resources and marketing campaigns. Owner & Director Little Stanford Preschool

• Owned and operated a successful early childhood education business overseeing curriculum, enrollment, marketing, budgeting, and parent partnerships.

Board Member Mental Health LIFE LINE

• Partnered with schools and community organizations to promote youth mental health awareness and educational programming.

EDUCATION

Capella University – B.S. Psychology (In Progress) Utah Valley University – Bachelor's Degree, Early Childhood Education

Contact this candidate