Remote Customer Support Specialist Candidate
Resume:
Port Richey, FL
**************@*******.***
Dennis Clark
EDUCATION
Caltech
Pasadena, CA
MS Computer Science
GPA 3.6
OBJECTIVE
As Operations Agent, my primary objective is to facilitate communication between the members and the provider, ensuring exceptional customer service, while promoting loyalty and retention.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Product marketing
Project management
Conflict Resolutions
Communication
Problem-solving
EXPERIENCE
Oct 2025 – May 2026
Operations Agent • InTouchCX
Jan 2018 – Aug 2025
Brand Ambassador • Blue Buffalo
COMMUNICATION
Using an Interactional method of speech, as compared to transactional, I was able to reach the highest levels of member satisfaction, while maintaining a professional demeanor gaining recognition by both InTouchCX and the client for exceptional standards throughout the metrics.
LEADERSHIP
Having strong work ethics and a desire for successes I have managed to guide and been recognized as a leader in every facet of my employment.
Contact this candidate