Infrastructure Services Support Technician Candidate
Resume:
Edward TATE *******@*****.***
CERTIFICATIONS
SAP Certified Technology Professional –
System Security Architect (2024)
As an SAP Certified Technology Professional - System Security Architect I have grown accustomed to providing security solutions and support in production and non-production systems. I have successfully helped with security duties in SAP ECC, S4 HANA, and Portal systems. Following SAP Security best practices, I have accomplished many tasks of an SAP Security professional. I have trained co-workers on SAP Security fundamentals and developed a network of professional. I have also taken responsibilities for other IT related roles such as Data Analyst, SAP BTP, SAP Fiori, and SAP GRC Support Consultant. I have worked in IT and Auditing positions almost 20 years in various business environments. Proficient in engaging clients and stakeholders to explore potential solutions and document requirements. EDUCATION
Southern University, LA B.S. Computer Science (Honors Graduate) SKILLS & QUALIFICATIONS
● SAP BTP
● SAP Authentication
● Segregation of Duties
● User Role Management
● SQL
● Unit Testing
● TOAD
● Microsoft Word
● Microsoft Excel
RECENT WORK EXPERIENCE
Patient Transporter
SD Carroll Transportation Baton Rouge, LA February 2026 – Present
• Safely transport patients to and from various departments including radiology, surgery, and emergency services, ensuring comfort and safety throughout the process.
• Assist patients with getting in and out of transportation vehicles and hospital beds, providing support when necessary.
• Maintain accurate records of patient movements, ensuring timely updates and communication with hospital departments.
Patient Transporter
JA Ford Transportation Baton Rouge, LA Dec 2024 – Feb 2026
● Safely transporting patients to and from various areas of the hospital.
● Ensuring patients are comfortable and secure during transportation.
● Communicating effectively with nurses and other medical staff to coordinate patient transport. Business Transformation Consultant
IBM Global Services Sep 2014 – Feb 2024
● Serve as a consultant and collaborate with cross-functional teams to align SAP solutions with business goals.
● Implement SAP solutions using agile methodologies for efficient project delivery.
● Mentor junior consultants to enhance team capabilities and knowledge sharing.
● Advise on SAP security and compliance trends to protect organizational data integrity.
● Stay updated with SAP innovations and industry trends for continuous improvement. IT Applications Programmer/Analyst 1
State of LA Office of Group Benefits - HIPAA April 2006 – Sept 2014 Edward TATE *******@*****.***
CERTIFICATIONS
SAP Certified Technology Professional –
System Security Architect (2024)
● Collaborate with IT Support Supervisor to ensure up to date user access logins for 12 servers by using MS Excel to create reports from the 12 server access logs.
● Enforce office HIPAA policies for email usage by interacting with senior management and monitoring the outgoing email on the e-mail server.
● Collaborate with members of the legal department to procure medical history reports for the legal department using Oracle Discoverer for querying and reporting from the Oracle Database environment.
● Utilize technical writing skills to create written processes for department job duties to be used for employee training. TECHNICAL EXPERIENCE
SAP Security
W L GORE & ASSOCIATES INC Feb 2023 - Jun 2023
Project Name: WL Gore - SAP MDG RFP
● Provide support for Severity 1 and Severity 2 incidents linked to SAP security in accordance with established Service Level Agreements
● Create and modify new user accounts using in SAP following access request process
● Manage user profiles for employees and consultants. Involvement in the creation and maintenance of authorization objects and roles for all user types
● Collaborate with management to discuss and explain issues affecting users SAP Security & GRC Support T-Mobile, United States Dec 2022 - Feb 2023 Project Name: Utility Liberty
● GRC access request review
● Action GRC request and status query via mail or SLACK.
● Resolve SAP Background Job Failure issues, working with functional teams to investigation issues.
● External audit support as and when required (KPMG, Delloitte, & PWC)
● Internal audit support (Vector and FCG Team)
● USMM User License Data Extraction of SOX Scope Systems.
● Working on Ad-Hoc Security projects related activities. Attending meeting, preparing LOE, development, testing, moving to production.
Package Specialist – SAP Security Resource Johnson & Johnson Jun 2022 - Dec 2022 Project Name: AMS Support for B2B DePuy Synthes
● Provide SAP Security services in US time while working with an off shore team. Work in a team environment to tackle and resolve current user issues while also maintaining system wide security as a whole.
● Monitor and complete trainings that grant access to provide more services on the project.
● Attend daily meetings and confirm security Issue status updates and communicate actions needed with fellow teammates for the SAP Latam System.
● Developed Security Audit Tracker to monitor audit progress for reports for upper management. SAP Application Security Administrator ISUZU North America Corporation Feb 2022 - Jun 2022 Project Name: SAP Security Administration Support Services
● Monitored JIRA tickets for Security activities.
● Managed Fire Fighter role access and disabled the traces to capture user activity in the production system.
● Captured audit logs by using SM19 and SM20 for submissions to be reviewed to adhere with SOX regulations.
● Trouble shoot user issues using SU53 to determine necessary roles to grant authorizations to resolve issues.
● Used SUIM and PFCG to perform role research to grant roles that followed SOX access compliance. SAP Security Specialist New York Police Department PETS Feb 2018 - Oct 2020 Project Name: NYPD PETS - NYPD PETS SAP System
● Assist users in troubleshooting and identifying authorization issues using SU53 and trace analysis.
● Utilize PFCG for role creation and role authorization maintenance. Work with Business Analysts to test roles in QA system, before granting roles to the production system.
● Implement Security Audit Logging for detailed event logging using SM19 and SM20.
● Supported user administration for the production, development, quality and test ECC and portal environments. Edward TATE *******@*****.***
CERTIFICATIONS
SAP Certified Technology Professional –
System Security Architect (2024)
● Perform system user maintenance activities for all SAP ECC and all SAP Portal systems including solution manager. SAP Security Specialist IBM Impact Mar 2017 - Jul 2021 Project Name: SAP Impact
● Front-line support for production end-user defect resolution and monitoring of SAP application access and security violations. Responsible for over 34 SAP HANA systems. 1609 to 1809 systems.
● Monitor and respond to SAP-security issues received from numerous team members from global teams being supported by the IMPACT team.
● Create composite roles to simplify management understanding of user access for reviews.
● Responsible for creating and modifying master/ derived roles, using the Profile Generator (PFCG) tool.
● Provide security for BusinessObjects (BOBJ) application.
● Provide user access at the database level using SAP HANA studio.
● Analyze trace fields and tracked missed authorizations for user access problems; inserted missing authorizations manually.
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