Security operations & dispatch Correctional facility operations
Resume:
SKILLS
• Conflict Resolution
• Supervision of High-Risk Environ
ments
• Security Operations & Dispatch
• Cash & Asset Handling
• Team Collaboration
• Regulatory Compliance & Safety
Protocols
• Incident Reporting
SUMMARY
Security and corrections professional with experience as a Correctional Officer and Casino Security Officer. Skilled in monitoring high-risk environments, managing individuals, resolving conflicts, and ensuring safety and compliance. Strong organizational and teamwork skills, with a proven ability to handle multiple tasks accurately under pressure. Seeking a role in parole or reentry services to leverage experience in supporting public safety and assisting individuals in transition.
EXPERIENCE
Mar 2025 — Current
Security Officer
Wind Creek Casino- Chicago Southland, East Hazel Crest, IL Monitored casino floor to maintain a safe environment for guests and staff.
Dispatched officers to slot machines, poker tables, and high-risk areas for jackpots and security incidents. Escorted patrons and managed main bank security
procedures.
Verified IDs and ensured compliance with gaming
regulations.
Assisted in loss prevention and responded to
emergencies efficiently.
Jul 2023 — Mar 2025
Correctional Officer
Indiana Women's Prison, Indianapolis, USA
Maintain orders within the correctional facility
Conducted security checks, rounds, and inspections followed by post orders
Documented rounds and all movements for unit logbook De-escalating conflicts and ensuring safety and well- being of all individuals involved
Escorts of Incarcerated Individual
Transport for trips/clinics
Assisted for chow hall
BIANCA EXTON
DETAILS
*************@*****.***
Officer of Mental Health Unit, General Population, and Suicide Risk
Tool sheet completed at beginning of each shift
Secure cleaning agents in custodian closet
Aug 2021 — May 2023
Freight Broker Specialist
Covar Transportation, Dekalb, USA
Negotiated competitive rates with carriers, resulting in cost savings for customers.
Developed strong relationships with carriers and
shippers, fostering trust and loyalty.
Tracked shipments and trucks out on deliveries.
Monitored market and negotiated rates based on trends. Dec 2018 — Nov 2020
Administration Clerk
U.S. Census Bureau, Dekalb, USA
Investigated candidate history and employment claims to confirm eligibility for positions.
Strengthened team collaboration through consistent communication with fellow Census Workers and
supervisors regarding progress updates and challenges faced.
Fostered positive relationships with local community members, leveraging these connections to facilitate smoother Census data collection processes.
Completed surveys by rechecking contact information before ending each call.
EDUCATION
2012 — 2015
Associate of Applied Science (coursework completed) Kishwaukee College, Malta, IL
Completed coursework toward Associate of Applied
Science in Criminal Justice
Relevant coursework: Introduction to Criminal Justice, Criminology, Criminal Evidence, Field Report Writing Additional studies in communication, sociology, and report writing
Developed knowledge of legal procedures,
documentation, and criminal behavior
CERTIFICATIONS AND LICENSES
First Aid Certification
Certified Treatment Specialist
Quick Response Team Training
Weapons Handling
Certified Firearms
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