SAMTA MALIK
New Jersey, United States 732-***-**** **********@*****.***
Authorized to work in the United States
EXECUTIVE SUMMARY
Executive Assistant and Administrative Professional with 12+ years of experience supporting C-suite leaders and managing HR and administrative operations across corporate, finance, insurance, and franchise environments. Skilled in multitasking, communication handling, scheduling, office management, and employee support.
CORE COMPETENCIES
Executive Support • Calendar & Email Management • Office Administration • Travel Coordination • Meeting & Event Planning • Stakeholder Communication • HR & Onboarding Support • Recruiting Assistance • Payroll & Scheduling Support • Customer Service • Microsoft Office • Google Workspace • Workday • ATS • Avaya • Managing KPI's
PROFESSIONAL EXPERIENCE
Blue Square Management Inc. (WingStop Franchise) – New Jersey, USA
HR & Administrative Coordinator Jan 2026 – Present
•Support HR and administrative operations across multiple restaurant locations, maintaining accurate employee information, documentation, and confidential records.
•Support the employee lifecycle by coordinating new-hire paperwork, onboarding documentation, employee records, scheduling, and HR-related administrative processes.
•Prepare and submit payroll inputs; reconcile employee hours and time/attendance information; assist with PTO and payroll-related inquiries and corrections.
•Support benefits administration activities, including employee data updates and coordination of enrollment/termination information.
•Enter and maintain HR/payroll data and prepare reports and documentation for HR and finance; maintain organized electronic and physical filing systems.
•Coordinate vendors, office/restaurant supplies, documentation, licences and other operational needs across locations.
•Assist with employee engagement and appreciation activities and help coordinate company events and communications.
•Assist with accounts payable and bills payable, including reviewing invoices, organizing supporting documentation, and coordinating timely processing.
•Manage vendor relationships and coordinate with external service providers to support smooth day-to-day operations.
Voxdata Solutions Inc.
Customer Service Agent Aug 2022 – Jan 2023
•Assisted customers with travel-related inquiries while maintaining high service quality.
•Delivered personalized support through active listening and effective problem-solving.
•De-escalated challenging calls with professionalism and empathy.
•Managed time efficiently to meet productivity and service goals.
S&P Capital IQ (S&P Global) – Gurgaon, India
Senior Executive & Admin Assistant 2012 – 2014
•Supported end-to-end onboarding processes, including orientation coordination and document handling.
•Assisted with payroll preparation, attendance tracking, and leave management.
•Prepared HR reports, correspondence, and internal communications.
•Responded to employee inquiries on policies, benefits, and procedures.
•Coordinated new office construction and setup in collaboration with CBRE.
Executive Assistant to Managing Director 2010 – 2012
•Managed complex calendars, meetings, and international/domestic travel arrangements.
•Prepared expense reports and handled petty cash.
•Served as liaison between senior leadership, internal teams, and external partners.
•Created presentations, reports, and briefing materials.
•Organized corporate events and contributed to CSR activities.
Royal Sundaram Alliance General Insurance – New Delhi, India
Executive Assistant to Managing Director 2007 – 2010
•Managed executive travel, expense processing, and vendor billing.
•Prepared meeting agendas, materials, and minutes.
•Coordinated town halls, offsite meetings, and corporate events.
•Supported HR and employee engagement initiatives.
•Maintained strict confidentiality in all executive operations.
EARLIER EXPERIENCE
Quality Auditor, Hutchison Essar
•Conducted retail audits and prepared compliance reports.
HR Executive, Mercury Solutions
•Managed payroll support, onboarding, training, and HR administrative functions.
EDUCATION
Bachelor of Commerce – Delhi University
Diploma in Advertising & Public Relations