Residential Technology Field Installation Technician

Tahib Smith-Ali

Philadelphia, PA

267-***-**** *******@*****.***

Professional Summary

Field Installation Technician with over 10 years of experience installing, troubleshooting, and servicing residential technology systems including cable infrastructure, low-voltage wiring, and HVAC systems. Proven ability to read wiring diagrams, perform safe installations, troubleshoot connectivity issues, and provide excellent customer service during in-home service calls. Experienced working independently in the field, completing installation checklists, documenting work performed, and ensuring systems are properly configured and operational. Reliable team player with strong technical problem-solving abilities and a commitment to high-quality service delivery.

Core Skills;

-Low Voltage Device Installation

-Video Doorbell / Security Camera Installation

-Cable, Structured Wiring & Device Mounting

-Wi-Fi Connectivity Troubleshooting

-Reading Wiring Diagrams & Technical Schematics

-Residential Technology Installation

-Network Device Setup & Configuration

-Field Service & On-Site Troubleshooting

-Inventory & Equipment Tracking

-Customer Onboarding & Technical Instruction

-Power Tools & Installation Equipment

-Safety Compliance & Worksite Procedures

-Professional Experience

-HVAC Technician Assistant

TGL General Contractors – Philadelphia, PA

November 2017 – Present

Assist with installation, maintenance, and repair of residential and commercial systems involving electrical components, wiring, and mechanical equipment.

Conduct on-site diagnostics to identify system issues and determine appropriate repairs or adjustments.

Perform site readiness checks including electrical connections, wiring pathways, and equipment placement.

Read technical diagrams and equipment manuals to support installation and troubleshooting processes.

Maintain accurate records of work completed, materials used, and service outcomes.

Work directly with customers to explain system functionality and ensure satisfaction after service completion.

Follow strict safety procedures while working with electrical systems, tools, and field equipment.

Collaborate with technicians to complete installations efficiently and meet project deadlines.

Box Truck Delivery Specialist / Student Mentor

Philabundance Family Kitchen – Philadelphia, PA

January 2015 – September 2017

Coordinated logistics and deliveries to community organizations and food distribution centers.

Recruited and mentored program participants while maintaining strong communication with staff and community partners.

Managed schedules, transportation routes, and operational tasks to ensure timely service delivery.

Built strong relationships with local businesses and organizations to expand program partnerships.

Quality Control Inspector / Installer / Safety Inspector

Comcast – Philadelphia, PA

January 2000 – December 2012

Installed and serviced residential cable systems, including low-voltage wiring, device connections, and signal testing.

Performed quality inspections on installation work to ensure compliance with company and safety standards.

Diagnosed and resolved connectivity issues involving signal loss, wiring faults, and device configuration.

Maintained strong customer relationships by explaining system operation and resolving technical concerns.

Ensured proper cable routing, equipment mounting, and system functionality during in-home installations.

Documented installation details, equipment serial numbers, and service records for project tracking and inventory management.

Education

Orleans Technical Institute

Introduction to HVAC Systems and Theories

Peirce College – Philadelphia, PA

Business Management Studies

University City High School – Philadelphia, PA

High School Diploma

Contact this candidate