Asia
Thomas
**** ******** **. **. *****, TX ****0
********@******.***
Solution orientated and self-driven Coordinator and Billing Specialist, with a wide variety of professional experiences. Detailed customer-based expert with enhanced analytical skills, ample communication skills, and the ability to adapt to a team or train. I have all the aspects of an experienced business office professional.
Skills
Microsoft Office, Excel, Outlook, Access, PowerPoint, Word
Accurate data entry
Phone Etiquette
Prioritization and problem-solving
Communication (written and Verbal)
Centerbase
Pacer
Billing and record-keeping
Proficiency with office equipment
Scheduling/Calendar Management
Training/Emotional Intelligence
Insurance Verification
QuickBooks
Childcare
Social Work
Experience
SEPTEMBER 2023– PRESENT
Administrative Assistant/Billing Specialist
Padfield & Stout Law Firm/Arlington, TX
Track client expenses, Upload and edit prebills, Send invoices to clients, Pacer searches, Oversee end of the month billing process, Setup new clients in system, Create and send out contracts/fee agreements for clients, AR, Bank deposits
JULY 2019– PRESENT
Post Adoption Coordinator/Billing Specialist
CK Family Services/Arlington, TX
Process payroll, Reimburse families and providers, Medical insurance verification, Ensure compliance is met for state contracts, Process 2054s to track our services and billing, Approve Behavioral Health/Yes Waiver notes, Set adoptive families up to receive services, Manage and update spreadsheets, Cross train new employees for billing services
January 2016– July 2019
Homemaker/Self Employed
1 of One Logistics/Fort Worth, TX
Keep records, Monitor logs, Coordinate and manage loads, Negotiate rates, Obtain and receive necessary documents, bill of ladings and permits, Accounting/bookkeeping
JUNE 2015– DECEMBER 2015
Policy Management Rep/ AAA Texas, Coppell, TX
Work with property & casualty insurance policies, Make and receive outbound/inbound calls, Setup assistance/payment plans, Endorsement/amendment orders, Process claims, Reinstate policies, View and submit needed documents and forms
October 2010– June 2015
Account Manager/ Innovate Loan Servicing, Fort Worth, TX
Work with sub-prime auto loans, collections, customer service, train new employees, Financial guidance, Work on dialer system and individual queues, Inbound\Outbound calls, Skip trace, Recovery, Refer for repossession, Follow up on accounts
Education
AUGUST 2006- DECEMBER 2007
General Studies / University of Houston, Houston, TX
MAY 2020- IN PROGRESS
Associates/ Tarrant County College, Fort Worth, TX