Aspiring Certified Nursing Assistant Student

Natalia Ortega

Aspiring Certified Nursing Assistant Pre-Nursing Student

Greenville, NC 27834 +1-252-***-**** *************@******.*** Professional Summary

Compassionate and dependable individual. Loves to help people all around, and eager to transition into healthcare. Has plans to complete a Certified Nursing Assistant (CNA) program at Beaufort County Community College. Brings strong experience in customer service, communication, teamwork, and supporting others in fast-paced environments. Recognized for reliability, patience, attention to detail, and a genuine passion for helping people. Eager to begin a career in patient care and contribute these transferable skills in a healthcare setting. Willing to relocate to: Greenville, NC - Chocowinity, NC - Washington, NC Work Experience

Receptionist

Pamlico Animal Hospital Washington, NC

January 2026 to June 2026

Greet clients and their pets, schedule appointments, answer phone calls, and manage front desk operations in a veterinary setting. Maintain accurate patient records, process payments, and assist with coordinating care between pet owners and veterinary staff. Provide compassionate customer service while handling sensitive situations and ensuring a welcoming environment.

Food Lion Cashier

Delhaize America Food Lion Belhaven, NC

June 2023 to January 2026

Cashier / Self-Checkout Ambassador

• Provided fast, friendly service by assisting customers through the checkout process.

• Operated cash registers to scan and bag items, processed payments accurately, and maintained a clean, organized work area.

• Supported guests at self-checkout stations by troubleshooting machine issues, verifying age-restricted purchases, and offering guidance when needed.

• Ensured a smooth, efficient checkout experience while upholding company standards for service, accuracy, and safety. Waitress

Fish Hooks Belhaven, NC

February 2023 to February 2024

Waitress

• Delivered exceptional customer service by greeting guests, taking accurate food and beverage orders, and providing menu recommendations.

• Served meals promptly, ensured order accuracy, and maintained a clean and organized dining area.

• Handled customer requests and concerns professionally to enhance the dining experience.

• Managed payment transactions, balanced checks, and collaborated with kitchen and team staff to support smooth restaurant operations and a welcoming atmosphere.

Education

Nursing (Some College)

Beaufort County Community College Washington, NC August 2024 to Present

Nursing (High school diploma)

Northside High School Pinetown, NC

August 2021 to June 2024

Upper secondary education

Skills

Retail sales Clinical confidentiality policies Ability to follow instructions Team management Training & development Working with youth Passenger vehicle Attention to detail Barcode scanners Technical Proficiency Retail math Customer returns handling Computer skills Communication skills Typing Client interaction via phone calls HIPAA Restaurant experience Background checks Patient interaction Cash handling Animal handling Cash register CPR Nutrition Organizational skills Cashiering Customer inquiry handling Leadership Basic math Microsoft Office Food preparation Time management Caregiving Adolescents Food service Supervising experience IT Safety regulations Customer communication Customer complaint resolution Workflow management (operations management method) Customer service Stocking Driving Clean workspace maintenance Microsoft Outlook Phone etiquette Sales Languages

English

Certifications and Licenses

CPR Certification

May 2026 to Present

Expires May 2028.

BLS Certification

Driver's License

Additional Information

Authorized to work in the US for any employer

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