General Manager - Production & Security Systems

RODNEY GILBERT

************@*****.*** +1-479-***-**** Fort Smith, AR 72901

Summary

Service-oriented General Manager with 25 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Skills

• Supervision and Training

• Policy/Program Development

• Resource Allocation

• Performance Improvements

• Quality Assurance

• Focus and Follow-Through

Experience

Stryten Energy Fort Smith, AR

Production Supervisor

07/2023 – 06/2026

Stryten Energy Fort Smith, AR

Production Associate

07/2022 – 07/2023

• Oversaw production operations in multiple departments.

• Performed hands-on supervision of production associates.

• Created product schedules to meet demand.

• Worked with engineering and quality control to resolve product issues.

• Evaluated processes to determine inefficiencies and developed action plans to improve performance.

• Member of the scrap reduction team.

• Completed Frontline Leadership training.

• Completed CPR training.

• Performed various production tasks in the Finish and Pack department.

• Qualified on manual line operations.

• Qualified on charge/cycle operations.

Gilbert Technologies LLC Fort Smith, AR

General Manager

04/1999 – 07/2022

• Performed and supervised the sale, design, installation, repair and inspection of fire alarm, security alarm, security camera, and access control systems for hundreds of clients throughout Arkansas and Oklahoma.

• Built and maintained loyal, long-term customer relationships through effective account management.

• Delivered exceptional client experiences through hands-on leadership of associates and managers.

• Conducted employee evaluations to provide adequate feedback and recognize quality performance.

• Created schedules and monitored payroll to remain within budget.

• Recruited, interviewed and hired qualified staff for open positions.

• Led employee evaluations with constructive feedback to boost performance.

• Trained employees on duties, policies and procedures.

• Administered employee discipline through verbal and written warnings.

• Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.

• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Southern Steel Wire Fort Smith, AR

Setup Lead

01/1997 - 04/1999

• Performed and supervised the setup of various resistance welding operations.

• Delegated daily tasks to team members to optimize group productivity.

• Monitored team progress and enforced deadlines.

• Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.

• Conducted thorough quality checks to verify conformance to specifications.

• Kept work areas clean, neat and free of safety hazards to maximize efficiency.

• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

• Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.

Gilbert Technologies LLC Fort Smith, AR

Technician

02/1992 - 04/1997

• Performed and supervised the installation of commercial and residential alarm, telephone, and satellite systems throughout Arkansas and Oklahoma.

• Trained customers on proper operation of newly installed equipment.

• Delivered on-the-job training to new hires.

• Troubleshot systems to determine appropriate resolution for reported problems with usage.

• Contacted customers prior to date of scheduled installation to verify appointment.

Education and Training

Van Buren High School Van Buren, AR

High School Diploma

06/1986

Arkansas Tech University Russellville, AR

Some College (No Degree)

Certifications

• Certified Arkansas Alarm Technician, Gilbert Technologies LLC - 1995

• Certified Oklahoma Alarm Technician, Gilbert Technologies LLC - 2002

• Certified NICET Level IV Fire Alarm Systems – 2010

• Red Cross CPR Training – 2023 & 2026

• Frontline Leadership Training – 2023

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