Administrative Assistant and Office Technician

Position:

To Whom It May Concern:

professional. My along role with as my an past Administrative experiences Assistant and education, II at the have Department shaped me of Commerce into a resourceful and Insurance and dynamic in Nashville,TN and My for efficiently discretion software Correctional abilities administrative career receiving to to using while manage has schedule Officer duties. technology, furnished dealing strategy daily with As appointments a operations with Correction Health me I and have customer with Care intuitive overseen and and Corporation a Customer maintain diverse health-record listening. complex related Service order range of messages America In mail in concerns, at of a addition CVS fast-skills, room for in paced Care-Nashville, physician functions but successfully to mark, and managing I stressful genuinely I TN, showcased and visits. leveraging further coordinated administrative environment. My possess sensitivity developed tenure proprietary a shipping knack tasks as and my a I bring excellent technical skills, including proficiency in Microsoft 365 (Word, Excel, PowerPoint, I look the practical Teams, growth. am position. confident forward Webex, These communication Thank that to Outlook experiences discussing my you distinctive for and skills considering have Access)further that combination equipped I am, my how and eager application. I me my of to have skills leverage with background an a and unique for immense commitment the and blend benefit desire skills of of to leadership, the driving make for State continued agency me of team-Tennessee. a improvements strong building, professional fit and for I With Regards,

Kimberly Parks

Kimberly Parks Administrative

Professional

615-***-**** *********@*****.*** Nashville,TN

Company:

Professional Experience

AESC US LLC-TN PLANT Feb. 2025– Aug 2026

Trainer

Technician We various AESC design 1, Manufacturing, US electric is and leading vehicles manufacture Smyrna,the and way equipment. EV TN in battery battery technology technology. for

− − − − Key Contribute Collaborate Uphold Embrace Responsibilities: our a culture to commitment with the cross-production of continuous functional to environmental of lithium-improvement teams ion to ensure sustainability batteries and efficient adaptability for electric and and innovation high-vehicles quality production processes DTPAM LEADING − readiness comprehensive deterrence, Reduction The Demand guidance Manager Guard abuse, SOLUTIONS, primary Service required Reduction (of WDDRPM) to Program. the and purpose foster Component. Wing by detection program NASHVILLE, the a of Program Drug drug-within Air this National The of position Demand free of your illicit (program DDRP) education, environment TN assigned or is Guard Aug. Reduction to prescription under support ensures 2024 Drug Air prevention, – the through Program National Nov. Demand the mission direct drug Drug 2024 a

− Specific tasks include:

Serve drug collection testing as a focal process. program, point for to administering include the actual the installation urine Kimberly Parks Administrative Professional

615-***-**** *********@*****.*** Nashville, TN Highly energetic and experienced professional leveraging administrative strategies, detailed communication, intuitive listening, and clerical expertise to drive agency improvements Administrative COMMERCE − − − − − Skilled Accomplished Proven Excellent Proficient Companies employee's out applicants managerial of applicants or for clerical management, personnel TAPS managing training, improvements handling disapproval administrative approval, System, AND communicator expert work, problem-in and applications, duplicate Assistant termination for and directives information a INSURANCE, and variety document in leader denial, the of conducting with companies, administrative criminal assisting tasks, State solver, licenses, of in II and experience and conducting forms, personnel administrative experienced of control, adept liaison, Tennessee leadership history document NASHVILLE, research assisting and transfers, techniques at experienced scheduling proficient for fingerprint management, leveraging processing in with and security with Aug. request activities, onboarding to and managing TN consent drive 2015- departmental and the in searches technology work, and in letters resource approval including relaying security capable sending Present agency orders Alarm alarm their staff to in Mail RICO/ − − − Room Demonstrated Track Proficient shipments, finishing support ensuring WESTROCK, Clerk record and work, the in and aiding managing accuracy of NORCROSS, and expertise assisting maintaining maintaining in the of daily all in in startup the comprehensive forms GA operations up-accurate Copy to-of and date new Center logs billing of procedures, accounts mail following mailroom to logs ensure service and established timely coordinating functions, reports, locations, completion as including guidelines well with shipping as experience providing of mail copy and fulfillment, requests Mar. receiving regional in copy 2016 production, mail processing - tasks, Apr. service 2016 and CHASE Health − Demonstrated network compassion SOURCES Care Customer and INC/ when out-sound of-XEROX addressing Service/ network judgment INC. care, CVS customer SANDY in deductibles, Caremark validating health-SPRINGS, and coverage related insurance GA concerns options, payments, evaluating while showcasing co-pay Oct. levels 2015 sensitivity for - Feb both 2016 and in- Technical Skills & Continuing

Education

Microsoft 365

(Word, Excel, PowerPoint, and Access)

Business 101

(customer service training)

LinkedIn Certifications

Leading and Working in Teams

Discovering Your Strengths

Customer Service: Handling Abusive

Customers

Creating Positive Conversations with

Challenging Customers

Leading When You are not in

Charge

How to find and use your Strengths

Top 10 Rules for Highly Effective

Leadership

Tips for Writing Business Emails

Internship Experience

Education

Collegiate Recognition:

Kimberly Parks 615-***-**** *********@*****.***

− − − Proficiently Showed Efficiently unexpected physician tools adherence patient intake flexibility visits, answered to used absences, confidentiality information effectively automated in providing inquiries, events, into supporting computer agreements, or coverage the screened variations relevant organizational software for callers, policies, the medical in call call for and volume center, and service scheduling changes, processed procedures, adept software and appointments, at medical adjusting adapting including system service schedules to collecting recording emerging requests to accommodate technological and messages with entering strict for Mail CORRECTION Room Clerk CORPORATION OF AMERICA, Nashville, TN Nov. 2013 - Oct. 2015

− − − Handled sorting Performed Managed to various regular detect various inmate mail and other remove collection materials, clerical any throughout duties contraband including as necessary, the legal facility, mail, contributing money ensuring orders, timely to the packages, pickup smooth and operation and distribution performed of the careful facility Correctional CORRECTION Officer CORPORATION OF AMERICA, Nashville, TN Jan. 2011- Nov. 2013

− − − − Completed Oversaw Acted Maintained accidents, escape patrolled and systems procedures systems, listened as attempts a controlling recreational buildings conflicts, correctional order and hourly to their assumed and inmate and and concerns; access, provided activities officer, pertinent grounds, comprehensive counts key providing escorted direct to and and information and prevent ensured radio inmate physical internal inmates responsibilities disturbances, management, supervision affecting the and checks to security various external inmate and in following conducted of and Master locations maintained locks, security; status maintaining Control, windows, established and within random counseled detailed potential including the detailed bars, searches policies, facility. inmates records disciplinary and monitoring reports gates for regulations, on of contraband, prison to incidents, in actions prevent critical camera rules and Customer TENNESSEE Service PUBLIC Intake DEFENDERS’ OFFICE, Nashville, TN Jun. 2010 - Aug. 2010 Major: TENNESSEE Criminal STATE Justice UNIVERSITY, Nashville, TN Aug. 2007 - Dec. 2017 Featured in the Tennessee Regulatory Board New Letter for making the Dean's List, 2016 Spring Semester Achieved Dean's List for the second time, 2017 Fall Semester Winner of the NAACP Championship Awards scholarship Essay Writing for Contest, the Davidson 2007 County District Personal References

Regulatory State Angela.Angela 615-Current 532-of Hayes@Hayes TN coworker 9420 (Board Commerce tn.gov Admin and Assistant Insurance) III Megan 615-Current Regulatory State Megan.532-of Mosley@Mosley TN coworker 9164 (Board Commerce tn.Admin gov and Assistant Insurance) III Jeffrey Regulatory State Jeffrey.615-Current 532-of Winfree@Winfree TN coworker 9170 (Board Commerce tn.Admin gov and Assistant Insurance) II Known: Johnitta Mrsjwalker04@615-668-20yrs Bland 9861 Walker gmail.com Known: Jamesha jblandwilson@615-964-20yrs Bland 3074 gmail.com Shenikia 470-Known: 860-32yrs Parks 5728

Kimberly Parks Administrative Professional

615-***-**** *********@*****.*** Nashville, TN Professional References

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