Data Entry & Customer Service Specialist

Alexis Boggess

****************@*****.*** 615-***-**** Hendersonville, TN

WORK EXPERIENCE

Robert Half Contractors (Assigned to Optum Rx)

Data Entry Specialist Remote Nov 2025 - Mar 2026

• Entered and maintained patient information and prescription data with a high degree of accuracy.

• Processed sensitive patient records while maintaining confidentiality and compliance standards.

• Verified, updated, and corrected patient records to ensure data accuracy and efficient processing.

Xfinity / Comcast

Customer Service Representative Hendersonville, TN Feb 2025 - May 2025

Delivered exceptional customer service by addressing customer inquiries and resolving issues in a timely manner.

Conducted phone sales, effectively communicating product features and benefits to drive customer engagement and sales conversions.

Applied strong problem-solving skills to identify customer needs and provide appropriate solutions, enhancing customer satisfaction.

Freeman Webb Company

Leasing Professional Spring Hill, TN 2023 - Nov 2024

Managed tenant inquiries and maintained positive tenant relations through effective communication and conflict resolution.

Organized leasing documentation and schedules, ensuring timely and accurate processing while utilizing computer and time management skills.

Sopapillas

Server/Bartender Franklin, TN 2020 - 2023

Provided exceptional customer service in a fast-paced environment, enhancing guest satisfaction through effective communication and efficient multitasking.

Managed simultaneous tasks and responsibilities, ensuring seamless operations and a positive dining experience for patrons.

Babysitter

In-Home Nanny Franklin, TN 2019 - 2020

Provided comprehensive child care services, including educational and recreational activities, ensuring a safe and nurturing environment.

Managed household tasks such as cleaning, cooking, and running errands, contributing to efficient daily operations and family well-being.

Publix

Bagger, Cashier, and Customer Service Spring Hill, TN 2016 - 2020

Engaged with customers to address inquiries and resolve issues, ensuring a positive shopping experience.

Collaborated effectively with team members to maintain seamless operations and enhance customer service.

EDUCATION

Motlow State Community College – Associate in Science Smyrna, TN

SKILLS

Communication • Organization • Customer Service • Problem Solving • Time Management • Leadership • Teamwork • Adaptability • Data Entry

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