Experienced Project Assistant and Office Coordinator

Chicago, US, ***** LETISHA MILLER

*******@*****.*** +1-773-***-****

PROJECT ASSISTANT

PROFESSIONAL SUMMARY

Project Assistant with over 18 years of experience in office coordination and administrative support, adept at driving operational efficiency through innovative project management and financial compliance strategies. Leveraging expertise in advanced CRM systems and data analytics to enhance team collaboration and client satisfaction. Passionate about further developing leadership capabilities in dynamic environments, with a focus on strategic growth and impactful solutions.

EMPLOYMENT HISTORY

SEP 2021 - PRESENT

Office Coordinator, Ricoh, Chicago, IL

A Fortune 500 company specializing in technology with over 50,000 employees worldwide.

Fostered a positive work environment by training new staff on operational procedures, enhancing team collaboration and efficiency.

Utilized Power BI and SAP for real-time reporting and dashboard management, driving data-driven decisions that improved operational visibility.

Implementation of new accounts and operating systems

Developed streamlined processes for customer service and data entry, resulting in noticeable gains in response times and client satisfaction.

Coordinated meeting setups and hospitality services across various departments, enhancing communication and operational flow.

Fostered a collaborative work environment by training new hires, enhancing team efficiency and operational harmony.

Utilized system networks for real-time reporting, driving data-driven decisions and enhancing operational visibility.

Coordinated meetings, setups, streamlining communication and improving operational flow.

FEB 2024 - MAY 2024

Contracted Merchandising Administrative Assistant, Horizontal Integration-Ulta Beauty Corp, Bolingbrook, IL

Coordinated buyers to execute clearance markdowns, resulting in improved inventory turnover and enhanced sales performance.

Utilized SAP for data entry and report retrieval, ensuring accuracy in financial documentation and contributing to smoother audits.

Analyzed sales data using Power BI and Tableau, providing actionable insights that led to strategic merchandising decisions.

Demonstrated strong teamwork and communication skills while supporting cross-functional teams in achieving merchandising goals.

Developed streamlined processes for RTV/DIF initiations, reducing follow-up time and improving responsiveness to brand inquiries.

Executed clearance markdowns based on buyer directives, enhancing inventory turnover and boosting overall sales performance.

Streamlined RTV/DIF processes, significantly enhancing brand responsiveness and improving operational efficiency.

Leveraged Power BI and Tableau to analyze sales trends, driving informed decisions and optimizing product placement.

Partnered with cross-functional teams to align merchandising strategies, fostering a unified approach that strengthened sales outcomes.

JAN 2018 - DEC 2019

Office Assistant, JLL, Chicago, IL

•Provide support to teams in technology applications, i.e., CRM, Salesforce, Apto, RCM, Eloqua, PeopleSoft, Outlook, Word, and other company supported programs

•Provide support with production of property marketing materials

•Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors

•Perform clerical duties to include photocopying, mailing, faxing documents, scheduling appointments and coordinating calendars

•Assist in coordinating new employee set-up

•Print and bind various booklets for properties and meetings

•Schedule, set up and clean up meetings, lunches, and corporate events• Prepare and process expense reports on a regular and timely basis

•General day-to-day office management (i.e., printing, IT & AV troubleshooting, manage catering/conference room setup, mail distribution).

JAN 2019 - MAY 2019

Project Assistant, KBKG, Chicago, IL

•Developing quantity takeoffs with supervision of engineers

•Assisting with travel coordination for site inspections

•Scanning engineer notes & project folders to our server

•Any miscellaneous data entry assignments including converting a PDF to Excel and updating contacts

•Assisting Principal and Business Development Director with administrative tasks and special assignments

•Using KBKG tools and other resources to obtain additional data on each property/resources including but are not limited to Loopnet.com and Google Earth

•Following up on meetings and proposals as directed by Principal

•Coordinating L&E/CPE sessions with clients

•Entering time & expenses into reporting system.

OCT 2007 - MAY 2008

Teller I, TCF Bank, Joliet, IL

•Enters transaction data on accounting system terminal; consults database to check status of financial accounts or verify information when necessary

•Counts cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for daily needs by ordering from vault

•Assists with related activities such as night deposits, check disbursements, and collection

•Maintains and accounts for cash drawer and daily transactions; reports discrepancies.

EDUCATION

2012

Technical Business Administration (Bachelors BA in Business Administration), Mckendree University, Lebanon, IL

2006 - 2008

Business Management (Associate in Business Management), Joliet Junior College, Joliet, IL

ADDITIONAL INFORMATION

Certifications and Licenses

Certified Notary Public - January 2023 to Present

Contact this candidate