Luiza Arakelyan
Los Angeles, CA 818-***-**** **************@*****.***
UCLA Psychology graduate (B.A.), with a minor in Brain and Behavioral Health and hands-on experience in confidential data management, participant coordination, high-volume scheduling, and workflow organization across research and community health settings. Detail-oriented and organized, with strong communication skills and a proven ability to manage sensitive records while supporting efficient day-to-day operations in fast-paced environments. Education
University of California, Los Angeles (UCLA)
B.A. Psychology
Minor: Brain and Behavioral Health June, 2026
GPA: 3.9
Work Experience
Anxiety and Depression Research Center, UCLA Los Angeles, CA Research Assistant 03/2025 - 06/2026
● Led an independent research project representing the laboratory, managing all phases from literature review to presentation, and presented findings at an institutional research conference.
● Trained and onboarded new research assistants in research protocols and laboratory procedures by developing individualized training plans, ensuring timely competency and successful integration into the research team.
● Managed participant scheduling and coordinated study logistics.
● Facilitated communication between participants and clinicians to support protocol adherence, participant retention, and completion of study sessions.
● Supported participant onboarding, compensation, and completion of study tasks to ensure adherence to study protocols.
● Maintained confidential participant records in secure, web-based databases, ensuring HIPAA compliance and data integrity.
UCLA Center for Health Policy Research Los Angeles, CA Research Assistant 11/2023 - 06/2025
● Analyzed 500+ qualitative interviews to identify emerging patterns and key themes related to equity-focused policies affecting diverse and underserved populations.
● Reviewed and synthesized primary and secondary data for policy briefs and conference abstracts, translating research findings into actionable recommendations.
● Authored research memos summarizing key findings and recommendations for stakeholders.
● Conducted qualitative interviews with staff and documented findings for organizational reports.
● Developed interview guides and Qualtrics surveys to support data collection and facilitate effective participant interviews.
Institute on Aging San Francisco, CA
Warmline Operator at Friendship Line 05/2023 - 10/2023
● Provided empathic listening and non-judgmental support to callers experiencing emotional distress, loneliness, and anxiety
● Delivered timely crisis intervention, assessed callers for safety concerns, and escalated high-risk calls per protocol
Old Navy Burbank, CA
Retail Sales Associate 03/2021 - 06/2021
● Provided high-quality customer service in a fast-paced environment, effectively resolving customer concerns to ensure satisfaction
● Collaborated with team members to meet daily sales goals, ensure smooth store function, and organize store environment
Skills
Technical Skills
● Microsoft Office (Excel, Word, PowerPoint, Outlook)
● REDCap
● Qualtrics
● ATLAS.ti
Research & Administrative Skills
● Qualitative Data Analysis
● Database Management
● HIPAA-Compliant Data Management
● Participant Recruitment, Scheduling & Coordination Languages
● Armenian (Fluent)