Security & Customer Service Specialist
Resume:
Isaac Gittens
Belleview, FL *****
***************@*****.***
Professional Summary
Attended trade school for a year and at Kingsborough Trade school,I landed my EPA 608 Type 1,2,3- Universal.I also went to security classes an got my security license an my F01 license trying to get in the field of protection.
Friendly and reliable while offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Strong understanding of sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Authorized to work in the US for any employer
I NOW LIVE IN BELLEVIEW FL 34420
Authorized to work in the US for any employer
Work Experience
Mta security
Allied Universal Protection Services-New York, NY
July 2025 to January 2026
MTA Security duties involve patrolling transit systems (buses, subways, trains, stations) to protect passengers, staff, and property, deterring crime, responding to incidents, enforcing rules (like fare payment), monitoring surveillance, and providing customer service, often involving shift work and collaboration with law enforcement to maintain a safe transit environment. Key tasks include incident response, security screenings, access control, and ensuring compliance with transit policies and regulations, across physical and potentially IT security aspects. Commercial and Residential Cleaner
Smart Cleaning-Brooklyn, NY
January 2024 to July 2025
General Cleaning: Vacuuming, sweeping, mopping, and dusting various surfaces in offices, schools, or other commercial spaces.
Restroom Cleaning: Cleaning and disinfecting toilets, sinks, showers, and other fixtures. Surface Cleaning: Wiping down furniture, fixtures, and equipment, including specialized tasks like cleaning machinery in industrial settings.
Trash Disposal: Emptying trash and recycling bins. Specialized Cleaning: May include tasks like cleaning commercial kitchens, healthcare facilities, or construction sites.
Supply Management: Ensuring adequate levels of cleaning supplies and equipment. Safety Compliance: Following safety regulations and reporting any maintenance issues. Detailed Cleaning: May involve cleaning ceilings, walls, and windows. Offsite Patient Generalist
DocGo-New York, NY
October 2023 to January 2024
generalist's primary responsibility will include patient/guest intake, ensuring that all feasible needs are satisfied where possible, creating name badges, patient registration, administration, and direction. Loss Prevention Associate
JCPenney-New York, NY
October 2022 to February 2023
• Report any suspicious behaviors and happening Secure all exits, doors and windows. Monitor surveillance cameras Respond to alarms and react in a timely manner Provide assistance to people in need Submit reports of daily surveillance activity Submit reports of every suspicious action Security Guard
Securtias Security-New York, NY
October 2022 to February 2023
Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.
Investigates security breaches, incidents, and other alarming behavior Completes reports by recording observation's information occurrence's and surveillance activities Security Officer
Securitas-New York, NY
December 2019 to October 2022
• Report any suspicious behaviors and happening Secure all exits, doors and windows. Monitor surveillance cameras Respond to alarms and react in a timely manner Provide assistance to people in need Submit reports of daily surveillance activity Submit reports of every suspicious action Cashier/Food Handler
Muhammad-Brooklyn, NY
January 2022 to May 2022
Addressed customer needs and made product recommendations to increase sales. Greeted customers entering store and responded promptly to customer needs. Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Stocked, tagged and displayed merchandise as required. Summer Youth Employee
Summer Youth Employment Program-Brooklyn, NY
February 2018 to March 2019
Monitored social interactions to promote positive social experiences for participants and prevent conflicts.
Provided clear instruction to activity and program participants to deliver fun and maintain safety. Kept athletic and games equipment and facilities organized and maintained. Education
High School Diploma
Academy For College Preparations And Career Explor-Brooklyn, NY, US August 2019
Upper secondary education
Skills
• Oven cleaning
• Maintaining an organized workspace
• Construction
• Google Suite
• Manufacturing
• Mobile devices
• Early childhood education
• Driving
• HVAC
• Stocking
• Quality control
• Food preparation
• Cash handling
• Leadership
• Pool maintenance
• Preschool experience
• Fiberglass
• Outdoor work
• Unloading
• Manual assembly
• Equipment malfunction troubleshooting
• Service technician experience
• Cleaning
• Face-to-face communication
• Household spot cleaning
• Hotel experience
• Loss prevention
• Basic math
• Organizational skills
• Equipment malfunction response
• Data analysis skills
• Communication skills
• Security
• Safety hazards
• Pool cleaning
• Cleaning equipment
• Truck delivery (delivery method)
• Cashiering
• Residential cleaning
• Mechanic experience
• Traditional squeegee window cleaning method
• Hand tools
• Refrigerator cleaning
• Maintenance
• Landscaping
• Surveillance
• Customer communication
• Teaching
• Hospitality
• Time management
• Power tools
• Mechanical knowledge
• Customer service
• Emergency management
• Sales
• Attention to detail
• Restaurant experience
• Mechanical troubleshooting
• Math
• Conflict management
• Climbing
• Tutoring
• Computer skills
• Order fulfillment
Languages
• English
Certifications and Licenses
F01
Present
Driver's License
EPA Refrigeration Certification
EPA Type III
EPA Certification
Guard Card
EPA Universal Certification
EPA Type II
EPA Type I
Loss Prevention Qualified
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