CSSS/CSST

Gail Jimenez

CSST/CSSS

Artesia, NM *****

Phone: 575-***-**** Email: ***********@*****.***

U.S. Citizen Veterans' Preference Public Trust Eligible Immediate Availability Travel/Shift Work

Professional Summary

Health and safety-focused professional with 20+ years of experience in regulated federal, security, emergency response, and facility operations. Skilled in emergency communications, incident documentation, records management, procedure compliance, hazard awareness, and cross-functional coordination. Background includes dispatch/monitoring operations, OSHA safety training, construction safety training in progress, bilingual communication, secure systems, and calm performance under pressure. U.S. Army Reserve veteran, APCO-certified, Public Trust eligible, and available for travel, shift work, and remote industrial assignments.

Work Experience

Dispatch / Monitor Clerk – Telecommunicator

Employer: Chenega Naswik International, LLC – FLETC Artesia Artesia, NM

Dates: July 2025 – February 2026 Hours/Week: 40

Support regulated federal security operations through monitoring, emergency communication, documentation, and administrative coordination.

Maintain accurate logs, records, reports, status updates, and operational documentation in accordance with established procedures.

Coordinate with supervisors, emergency responders, security staff, facility personnel, and support teams to maintain situational awareness and timely follow-up.

Adapt quickly to urgent events, changing priorities, and time-sensitive activities while providing calm, professional communication.

Dispatch / Monitor Clerk – Telecommunicator

Employer: Chenega Security Protection Services – FLETC Artesia Artesia, NM

Dates: October 2010 – June 2025 Hours/Week: 40

Provided long-term dispatch, monitoring, administrative, and operational support in a structured federal training and security environment.

Maintained accurate logs, controlled documentation, status updates, and secure records supporting traceability, retrieval, and compliance.

Coordinated communication among facility personnel, supervisors, safety staff, and external responders to support issue resolution and follow-up.

Trained and supported personnel on documentation accuracy, communication procedures, system use, and administrative expectations.

911 Telecommunicator

Employer: Eddy County Central Communications Authority Artesia/Carlsbad, NM

Dates: January 2010 – October 2010 Hours/Week: 40

Handled 911 and administrative emergency calls and dispatched fire, EMS, and law enforcement resources with accuracy and urgency.

Maintained detailed incident records and relayed critical information to field units during emergency and time-sensitive events.

Supported coordination with emergency response personnel while following established dispatch protocols and documentation requirements.

Desk Clerk / Registration Supervisor

Employer: Adelante Development Center – FLETC Artesia Artesia, NM

Dates: July 2005 – March 2009 Hours/Week: 40

Oversaw registration, scheduling, records, and administrative workflows for a federal training facility.

Supported secure facility operations, access procedures, correspondence, customer service, and compliance documentation.

Additional Experience

Desk Clerk / Registration — FLETC Artesia Artesia, NM 2000–2005 — Administrative and records support for personnel and training documentation.

Military Service

U.S. Army Reserve 1999–2007 Honorably Served Veterans' Preference Eligible

MOS: Mechanic (63J) — Performed preventive and corrective maintenance on military vehicles and equipment with strong safety awareness and technical precision.

MOS: Water Purification Specialist — Trained on water purification systems, testing, treatment, potability, and compliance practices.

Demonstrated military discipline, chain-of-command adherence, teamwork, accountability, and mission-focused service.

Education

University of Phoenix (Online)

Working toward Bachelor of Science in Health Administration / Nursing

New Mexico State University – Carlsbad Carlsbad, NM

84 Credits Completed Nursing Program

Artesia High School Artesia, NM

High School Diploma

Certifications, Training & Skills

APCO Certified Emergency Telecommunicator

OSHA Lead Safety Certification — Alison

NCCER CSST/CSSS Construction Site Safety Technician/Supervisor Training — NCCER No. 40290401

Google Cybersecurity Professional Certificate — Coursera

Medical Terminology; Medical Office Procedures; Medical Billing & Coding; Certified Nurse Aide

Smartsheet Tutorial; Business Analysis & Process Management; IBM Professional Skills Certificate

Core Competencies

Safety & Compliance Support

Emergency Communications

Incident Documentation

Records & Log Management

Secure Systems & Databases

Microsoft Office & Smartsheet

Bilingual English/Spanish

Federal Environment Experience

Additional Information

Availability: Immediate; willing to travel, work rotating shifts, and support extended onsite assignments.

Technology: Microsoft Office, Outlook, Excel, PowerPoint, Smartsheet, secure government databases, CAD systems, and multi-system monitoring platforms.

Strengths: Reliable, disciplined, safety-focused, customer-oriented, mission-focused, adaptable, and effective under pressure.

References

Reggie Kendrick 806-***-**** P.O. Box 125, Dickens, TX 79229

William Hacker 812-***-**** 905 Center Street, Martinsville, IN 46151

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