Quality Control & Customer Service Professional
Resume:
ARRIAS
BERRY
Dallas GA *****
******.*********@*****.***
WWW: Bold Profile
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Skills
Work History
January 2025 - Current Independent Contracted Driver Uber And Lyft, Marietta, GA Scheduling
Performance metrics
Production planning
Workload management
Calibration procedures development
Non-conformance reporting
QA planning
Non-destructive testing
Applicant assessment
Recruitment
Compliance regulations
Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Kept detailed mileage and fuel reports to track overall fuel costs. Stowed passenger items with care and concern to avoid damage or displeasure with handling. Vacuumed, cleaned and sanitized vehicles between customers. Communicated with passengers regarding estimated time of arrival. Observed passengers during the journey and reported any suspicious behavior. Delivered passengers to destinations safely and on time. Assisted elderly and disabled passengers entering and exiting vehicle. January 2025 - April 2025 Professional Tax Preparer TurboTax, Marietta Ga May 2024 - December 2024 Catering Staff Member Ashven Estate, Villa Rica, GA February 2021 - May 2024 Hair Braider Dee's Hairbraiding, Villa Rica, GA Maintained complete records of client tax returns and supporting documentation in secured areas. Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Completed and filed returns with tax departments at local, state, and federal levels. Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Maintained compliance by adhering to current tax laws and regulations. Offered clients recommendations to reduce tax liabilities. Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns.
Provided friendly, courteous service to create memorable moments for guests. Cleaned and organized kitchen stations to promote team efficiency. Helped chefs prepare and present food to event for more than 100 guests with strong attention to detail and presentation expertise.
Served appetizers, delivered entrees, and refilled beverages for banquet guests. Replenished banquet stations and verified food temperatures and cleanliness of service areas. Created beautiful braiding styles to accentuate client faces. Pampered clients to increase repeat business.
Developed casual, daily hairstyles for convenience and style. Designed flattering natural styles for variety of face shapes. Suggested treatments and styles to suit customer appearance and fashion choices. Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Recommended products to extend life of braids by at least 4 to 6 weeks. December 2019 - January
2021
Quality Assurance Inspector Voestalpine, White, GA January 2015 - October 2019 E-Commerce Account Manager A & A's Discounts, Rockmart, GA July 2013 - December 2014 Job Placement Specialist South Bay Workforce Investment Board, Hawthorne, CA Education
July 2024 Certificate in Accident And Sickness Life Insurance Sircon, Atlanta Ga Oversaw maintenance, calibration and control of inspection, measuring and all test equipment. Recommended changes to assembly and production lines based on repeat product issues. Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Performed visual inspections and non-destructive tests where appropriate. Communicated with production team members about quality issues. Kept detailed records of quality and imperfect products. Identified where product issues were coming from and rectified issues. Removed imperfect products from shipment line.
Used calipers and micrometer measuring instruments. Performed root cause analysis to identify and resolve defects, improving quality standards. Helped find leading online retailers and platforms to connect with consumers. Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Constructed new payment systems for online orders to optimize website shopping and boost sales. Achieved sales goals and service targets by cultivating and securing new customer relationships. Enhanced profitability by developing pipelines utilizing marketing and sales strategies. Clarified customer requests, forwarded product information and answered questions to support sales operations.
Tracked customer and supply chain details for precise and timely fulfillment. Operated and maintained applicant tracking and candidate management systems. Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Studied job descriptions and qualifications to determine applicant requirements. Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Coordinated schedules to arrange management interviews with applicants. Developed and implemented onboarding and orientation programs for new employees. May 2009 High School Diploma Norcross High School, Norcross, GA Completed AP course in Physics, Probability and Statistics, and English Literature 3.68 GPA
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