Customer Experience Coordinator - Retail Customer Service

Manoah St Jean

Lynn, MA ***** 978-***-**** *************@*****.***

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Summary

Enthusiastic and friendly professional with retail experience and a passion for helping people. Excited to bring strong communication, problem-solving, and customer service skills to a Customer Service Representative role. Eager to learn, grow, and create positive experiences for customers every day. Skills

• Verbal & written communication

• Customer needs assessment

• Relationship building

• Persuasive presentation

• Active listening

• Detail-oriented

• Problem solving

• Customer service

Experience

SALES ASSOCIATE 10/2025 - Current

Dollar Tree - Lynn, Massachusetts

• Stocking shelves and organizing inventory to maintain product availability

• Assisting with truck unloading and backroom organization

• Operating cash register and handle customer transactions accurately

• Providing friendly customer service in a fast-paced retail environment PRODUCE CLERK 03/2025 - 09/2025

Priceritesupermarkets - Lynn, MA

• Stocked and rotated fresh produce and maintained quality standards in the department.

• Assisted customers with products

• Maintained cleanliness and safety of the sales floor by sweeping and mopping regularly

• Retrieved and organized shopping carriages in designated areas

• Operated cash register and handled customer transactions when needed Education and Training

Southern New Hampshire University - Hooksett, NH Bachelor of Science Digital Marketing, Expected in 06/2027

Languages

English:

Native/ Bilingual

Creole:

Native/ Bilingual

French:

Professional

Certifications

• Google Ads Search Certification

• Hubspot SEO Certification

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