Program Coordinator and Administrative Support

Aaron Knox

Fairfield, Maine *****

207-***-****

********@*****.***

EXPERIENCE

Spark/Doordash/Instacart– Delivery Driver

June 2022 – Present

Hope Communitry Support Services – Program Coordinator/Administrator May 2023 – August 2023

• Developed programming

• Set up sensory rooms

• Managed 3 different locations (clients and staff)

• Trained staff

• Payroll & Scheduling

Michaud Consulting – Portland, ME – Marketing and Finance Administrator June 2021 – January 2025

• Handled accounts receivable and accounts payable.

• Handled day-to-day administrative tasks.

• Data Entry

Concentric by Ginkgo – Boston, MA – Supervisor to test coordinators. March 2022 – December 2022

• Ensured that the Maine school systems had Covid testers on-site when needed. Parsifal Corp, Fairfield, Maine - Auditor Admin

June 2021- March 2022

• Ensured the accuracy of data from one system to another.

• Data Entry

T-Mobile, Oakland, Maine - Customer Service Rep November 2020 - June 2021

• Took inbound calls regarding billing, device, and account issues/needs.

• Operated multiple systems to resolve each call/situation.

• Worked with a team of experts to meet the needs of the customer, company, and employees.

Huhtamaki, Waterville, Maine - Machine Operator

May 2018 - November 2020

• Operated Machinery that produced paper plates.

• Packaged products.

• Made adjustments/worked on machines to operate properly Parkland Medical Center, Derry, NH - Lead Mental Health Tech/Crisis Worker February 2015 - November 2017

• Facilitate Skills/Treatment Groups on a locked crisis psychiatric unit with patients diagnosed with bipolar, schizophrenia, addiction, major depressive disorder, and are a suicide/homicide risk.

• Assisting with direct patient care.

• Develop policies and procedures for the unit.

• Case management

EDUCATION

Great Bay Community College, Portsmouth, NH - Liberal Arts/Psychology August 2011 - May 2017

• Worked on courses towards a degree in psychology. York County Community College - Nursing

June 2010 - August 2011

SKILLS

• Data Entry

• Meditech, Allscripts, Microsoft, Facility Software Scheduler

• Workplace Scheduling

• Team Building & Leadership

• Operating multiple systems while working on a resolution for customers

• Facilitate Therapeutic Groups (anxiety management, CBT, DBT, Stress and Anger Management)

Contact this candidate