Customer Service & Virtual Assistant Support

EZEH BLESSING ADAEZE

CUSTOMER SERVICE VIRTUAL ASSISTANT ADMINISTRATIVE SUPPORT

+234********** *****************@*****.*** Lagos State, Nigeria

PROFESSIONAL SUMMARY

Detail-oriented accounting graduate with practical experience in customer service, administrative support, data entry, documentation, report preparation, record keeping, and office operations. Proficient in Microsoft Excel, Word, and PowerPoint, with strong attention to detail, accuracy, organized record management, and fast typing skills. Seeking Customer Service Representative or Virtual Assistant opportunities where strong administrative, documentation, data handling, and client-support skills can contribute to efficient day-to-day operations.

CORE SKILLS

Customer Service • Administrative Support • Virtual Assistant Support • Data Entry & Accuracy • Documentation Management • Record Keeping • Report Preparation • Microsoft Excel • Microsoft Word • Microsoft PowerPoint • Data Organization & Reporting • Fast & Accurate Typing • File Management & Archiving • Attention to Detail • Office Support • Financial Reporting & Analysis • Accounts Payable & Receivable • Basic Bookkeeping • Ledger Management • Budgeting & Forecasting

PROFESSIONAL EXPERIENCE

OLUGATE CONCEPT LIMITED Office Assistant March 2026 – Present

• Documented and organized Brand Ambassadors’ reports for accurate record keeping.

• Prepared summary reports and performance dashboards to support management review.

• Verified and cross-checked submitted reports for completeness and accuracy.

• Assisted with tracking marketing campaigns and promotional activities executed by Brand Ambassadors.

• Provided administrative support to the marketing and finance teams.

• Maintained proper filing and archiving of reports to support audit requirements.

EDUCATION

B.Sc. Accounting — Alex Ekwueme Federal University, Ndufu-Alike, Ikwo (2020 – 2024)

Secondary School Certificate — SS Peters and Mary Juniorate (2014 – 2019)

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

• Institute of Chartered Accountants of Nigeria (ICAN) – In View

• Microsoft Excel – Data entry, basic formulas, data organization and reporting

• Microsoft PowerPoint – Presentation design and report preparation

• Microsoft Word – Documentation and report writing

ADDITIONAL VALUE

Strong attention to detail • Organized record management • Accuracy-focused data handling • Fast and accurate typing • Administrative and office support