Executive Support Specialist Hospitality & Client Relations

MAYETH BENAVIDEZ COMIA

Executive Assistant Program Manager C-Suite Operations Partner

Mobile No.: +63-956-*******

E-mail Address: *************@*****.***

EXECUTIVE SUMMARY

Highly trusted Executive Assistant and Program Manager with 5+ years of experience supporting founders, CEOs, and C-suite leaders in global, fast-paced, remote environments. Proven ability to optimize executive time, manage complex calendars and international travel, coordinate large-scale events, and oversee confidential financial and operational processes. Known for operating as a right hand to founders and CEOs—anticipating needs, driving execution, and ensuring seamless communication across stakeholders, sponsors, and teams globally. Combines strong business judgment, discretion, and operational accuracy with a proactive, solutions-oriented mindset.

CORE SKILLS AND COMPETENCIES

• Executive & C-Suite Support

• Calendar, Travel & Meeting Management

• Global Event & Program Coordination

• Stakeholder & Sponsor Relations

• Financial Administration & Payroll

• Hiring, Onboarding & Team Coordination

• Process Improvement & Documentation

• Confidential & Sensitive Information Handling

• Customer Service and Communication Skills

TOOLS: Zoom, Whova (event platform), Cvent (event management website), Stripe and Authorize.net

(payment gateway service providers), bill.com, SignNow, MS Office, DCME POS Software, Canva, and Xero

WORK EXPERIENCES

FULL-TIME ROLES

Chief Data Officer and Information Quality Program (CDOIQ Program) Boston, MA, USA (PH-Based, Remote)

Program Manager/Executive Assistant

July 2021 – Present

• Manage Founder/CEO's schedule and travel arrangements across 3 international locations, ensuring seamless logistical support and optimized executive time allocation.

• Manage complex executive calendars and time-zone-sensitive scheduling for leadership and speakers.

• Coordinate 4 global conferences and virtual summits, liaising with attendees, sponsors, speakers, and partners across continents.

• Act as the central communication hub for 50+ executives, 40+ sponsors, and 100+ stakeholders, ensuring fast, professional, and consistent responses.

• Lead candidate interviewing, onboarding, and training, accelerating ramp-up and maintaining strong cultural alignment.

• Oversee newsletter distribution, website updates, and executive-level PowerPoint presentations used for leadership briefings and external engagement.

• Manage financial operations, including payroll processing, invoicing, expense tracking, and financial documentation

• Support 4 special projects requiring high confidentiality, judgment, and cross-functional coordination.

St. Francis Square Group of Companies (St. Francis Hotels) Makati, PH

Guest Service Agent

July 8, 2019 – May 19, 2022

• Delivered high-quality, front-line customer service in a fast-paced hospitality environment.

• Streamlined check-in and check-out processes, reducing wait times and improving guest satisfaction.

• Resolved guest inquiries and complaints with professionalism and efficiency.

• Coordinated with multiple departments to ensure seamless end-to-end guest experiences. Negrense Marine Integrated Services Inc. (2Go Travel) Manila, PH

Front Desk Staff

August 29, 2018 – April 11, 2019

• Reported directly to the Hotel Manager, coordinating with various department supervisors

• Managed guest registration, room upgrades, and customer assistance.

• Maintained the front office area, ensuring equipment and facilities were in optimal condition

• Assisted in delivering exceptional customer service, projecting a professional image PART-TIME ROLE

Washmate Dry Cleaners

Leichhardt, New South Wales, AU (PH-Based, Remote) Virtual Assistant

December 14, 2024 – June 10, 2025

• Drove 100+ new business leads by sourcing via LinkedIn.

• Created and executed 5 outbound email campaigns, increasing prospect touchpoints and pipeline activity.

• Managed light client invoicing and bank reconciliations using Xero, supporting accurate and timely financial reporting.

• Designed 50+ daily marketing visuals, promotional graphics, and social media content for Instagram and Facebook Ads.

• Produced 15+ Instagram Reels, increasing brand visibility and customer engagement of up to 10%.

• Scheduled employee shifts and maintained accurate staffing calendars.

• Created job postings and screened candidates via Indeed, directly messaging shortlisted applicants to accelerate hiring.

EDUCATION

• BS in Tourism Management

Polytechnic University of the Philippines- Manila

June 2014 – March 2018

Honors: Magna Cum Laude

I hereby certify that the above information is true and correct to the best of my knowledge and belief. MAYETH B. COMIA

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