Nurse

JOHANNA MARIE G. NIEVA, RN

Cavite, Philippines +63-927-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Registered Nurse with 7+ years of clinical experience, including NICU management, patient documentation, chart auditing, healthcare coordination, staff training, and administrative operations. Seeking to transition into a Medical Virtual Assistant role where I can apply clinical knowledge, attention to detail, communication skills, and healthcare documentation experience in a remote setting.

CORE MEDICAL VA & CLINICAL SKILLS

Clinical & Healthcare: Patient care and clinical documentation; medical terminology; chart review and documentation auditing; NICU/critical care; medication and treatment documentation; patient safety; quality assurance; healthcare compliance

Administrative: Scheduling and coordination; data entry and documentation; report preparation; records management; email and telephone communication; staff training and coordination

Digital & Workflow: Google Forms; Google Sheets; Zapier automation; automated data collection and email notification workflows; basic workflow optimization

PROFESSIONAL EXPERIENCE

Neonatal Intensive Care Unit Manager August 2022 – Present

Cavite East Asia Medical Center, Inc. — Bacoor, Cavite

Ensures compliance with hospital policies, procedures, patient-care standards, and regulatory requirements within the assigned unit.

Conducts daily random chart audits to ensure accurate, complete, and timely clinical documentation.

Manages and provides direct care for critically ill and unstable newborns in the NICU.

Investigates adverse events and complaints and implements timely corrective or preventive actions.

Plans, develops, and delivers unit-based training and continuing education in coordination with the training department.

Coordinates staff schedules, workload distribution, supplies, equipment, and daily unit operations.

Prepares operational plans and monitors unit performance, budgeting, and resource utilization.

Ensures proper functionality, maintenance, and completeness of medical equipment and supplies.

Neonatal Intensive Care Unit Staff Nurse July 17, 2019 – August 2022

Cavite East Asia Medical Center, Inc. — Bacoor, Cavite

Provided specialized nursing care for premature infants, low-birth-weight newborns, and patients with complex medical conditions.

Performed accurate clinical documentation and maintained patient records according to hospital standards.

Managed mechanical ventilators, syringe pumps, pulse oximeters, infusion pumps, cardiac monitors, and incubators.

Administered medications, intravenous fluids, and nutritional support according to physician orders.

Identified training needs and supported continuous learning and professional development among team members.

Fraud Analyst March 5, 2013 – October 23, 2015

William Hill — Bonifacio Global City, Taguig

Communicated with customers via email, chat, and telephone regarding account restrictions and verification requirements.

Monitored customer transactions and account activity to identify potential fraudulent behavior and risk.

Conducted KYC and identity verification procedures.

Investigated account-related concerns and prepared detailed reports and documentation.

TRAINING AND SEMINARS

DIGITAL & MEDICAL VA TRAINING

Hands-on workflow optimization using Google Forms, Google Sheets, and Zapier for automated data collection, record management, and email notifications.

Medical Virtual Assistant / healthcare workflow skills development, including digital documentation, administrative coordination, and remote-work readiness.

CLINICAL TRAINING & CERTIFICATIONS

Intravenous Therapy Training — Quest Solutions Training and Consultancy Services Corporation May 27, 2025

Training on Expanded Newborn Screening with Practicum on Heel Prick Method — Department of Health February 27–28, 2025

Essentials of Critical Care Nursing — Cavite East Asia Medical Center March 14–26, 2024

Essential Maternal Newborn Care and Lactation Management Training — Department of Health October 11–13, 2022

Basic and Advanced Cardiovascular Life Support — Largado Safety and Rescue Training Center April 22–23, 2022

EDUCATION

Bachelor of Science in Nursing — University of Perpetual Help System DALTA, Las Piñas 2008–2011

REFERENCES

References available upon request.

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