Teacher Aide & Direct Care Support
Resume:
Kahdajah Hairston
Buffalo, NY *****
*************@*****.***
Professional Summary
Dedicated and compassionate healthcare professional with experience in education support, direct care, and customer service. Trained in Sterile Processing Technology with hands-on knowledge of infection control standards, patient support, and medical equipment handling. CPR and First Aid certified. Known for strong communication skills, reliability, and professionalism in fast-paced environments. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Teacher Aide
Aspire of Western New York-Buffalo, NY
June 2023 to Present
Assist lead teachers with classroom instruction and student supervision
• Support students with academic and behavioral needs
• Maintain a safe and structured learning environment Direct Support Professional
People Inc.-Buffalo, NY
November 2021 to June 2023
Provided direct care for individuals with developmental and physical disabilities
• Assisted with daily living activities including toileting, hygiene, laundry, and light housekeeping
• Monitored vital signs including blood pressure and blood glucose levels
• Trained in BiPAP, CPAP, SCIP-R, CPR, and First Aid
• Ensured compliance with safety and health regulations Customer Service Representative
Mercantile Adjustment bureau-Buffalo, NY
February 2019 to October 2022
• Conducted outbound calls regarding Kohl’s credit card accounts
• Maintained professionalism while discussing payment arrangements
• Met performance and compliance standards in a call center environment Personal Care Assistant
Benton domestic-Buffalo, NY
November 2019 to March 2022
Assisted clients with meal preparation, housekeeping, and laundry
• Monitored blood sugar and blood pressure
• Provided compassionate in-home support
Flex Associate (seasonal)
Macys-Cheektowaga, NY
March 2018 to January 2022
Processed online orders and fulfilled in-store pickups
• Operated cash register and handled transactions
• Stocked merchandise and assisted customers on the sales floor Checkout Service Associate (Kmart closed down )
Kmart-Buffalo, NY
August 2017 to December 2017
Processed customer transactions efficiently
• Provided friendly customer service
• Position ended due to company payroll reductions Cashier and Customer Service(high school )
Wegmans-Buffalo, NY
February 2016 to October 2016
Operated cash register and handled customer transactions
• Provided positive customer service experiences
• Maintained clean and organized checkout area
Education
Sterile processing Technician (Trade school)
Trocaire College-Buffalo, NY
May 2025 to July 2025
Typing,Accounting,Marketing (Diploma)
Bennett High School-Buffalo, NY
November 2013 to June 2017
Upper secondary education
Skills
Intake Food handling Accounting Marketing Bussing CPR Food allergen awareness Call Center Dietary Aide Experience Cold Calling Fine dining experience Pricing Customer Service CSR Experience with individuals from underserved communities Microsoft Project Script R Customer Care Smartsheet Good Communication,Responsible,Outgoing,Courageous Laundry Customer Support Complaint handling Attention to detail Financial Report Writing High-risk population support Food safety Typing
Certifications and Licenses
CPR
November 2021 to Present
Food Handler Certification
First Aid Certification
Additional Information
• I am very outgoing
• Communicate greatly with others
• interested in health care
Contact this candidate