Customer Service & Retail Cashier

DIEGO ROMERO

Los Angeles, CA *****

***************@*****.*** / 323-***-****

SUMMARY

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. SKILLS

Equipment Maintenance

Maintaining freshness

Workplace Safety

Food handling procedures

Customer Service

Problem Resolution

Retail sales customer service

In-store support

De-Escalation Techniques

EXPERIENCE

Meat Department Clerk / El Super Market - Los Angeles 12/2022 - Current Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.

Maintained a clean and orderly work area in accordance with health and safety regulations. Received daily shipments of fresh meat products from suppliers. Operated cash register to process sales transactions accurately and efficiently. Communicated effectively with team members about product availability or any issues that may arise. Customer Service Cashier / Lee's whole sale shoes - Los Angeles, CA 02/2022 - 08/2022 Greeted customers and provided friendly customer service. Operated cash registers to process payments for goods and services. Balanced cash drawers at the end of each shift.

Assisted customers with locating merchandise within the store. Informed customers about product pricing and answered questions regarding products and services available in the store.

Provided excellent customer service by helping customers locate items they were looking for. Assisted co-workers with tasks as needed to ensure smooth operations of the store. Answered incoming phone calls from customers regarding product availability or store locations. Greeted customers and responded to informational requests. EDUCATION AND TRAINING

Associate Degree Welding : Welding Engineering Expected in 06/2025 Los Angeles Trade Technical College - Los Angeles, CA DR

High School Diploma 06/2023

Performing Arts Community At Diego Rivera Learning Complex - Los Angeles, CA

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