Administrative Assistant & IT Specialist

Karen Denise Jones Stockard

PROFESSIONAL SUMMARY

A highly accomplished Information Technology Specialist with two decades of experience at the US Fleet Forces Command. Expertise in leading web development projects, managing cybersecurity initiatives, and overseeing the entire lifecycle of enterprise-level applications. Adept at ensuring compliance, training personnel, and providing robust technical support for over 400 websites. A proven leader and problem- solver seeking a permanent or telework role to apply extensive skills in a dynamic environment.

PROFESSIONAL EXPERIENCE

US Fleet Forces Command Norfolk, VA

Information Technology Specialist May 2004 - Present

• Act as a key member of the Cyber Security Team and serve as Deputy of Information Management, leading the support and development group for the Atlantic Fleet.

• Direct the full lifecycle of web development, from gathering requirements and planning priorities to final deployment and maintenance.

• Possess expert knowledge of development tools including HTML, JavaScript, PHP, MYSQL, Lotus Notes, and SharePoint.

• Manage and maintain over 400 command websites, ensuring they adhere to a professional standard and comply with all DOD directives.

• Serve as the primary liaison for customers, providing status updates, estimated completion dates, and confirming project delivery.

• Develop and execute training programs for staff and command personnel on web standards, site management, and security protocols. Information Technology Assistant May 1998 - May 2004

• Led a team of contractors as the coordinator for Web Development, including for the innovative Collaboration at Sea (CAS) program.

• Managed over 250 websites, exercising control over format, style, and content to meet command and fleet-wide needs.

• Developed custom web applications to enhance information sharing and knowledge management across the organization.

Office Automation Assistant July 1995 - May 1998

• Acted as the primary help desk contact for software and hardware issues, providing analysis and resolution.

• Automated key administrative reports using MS Word, Excel, and Access, improving efficiency.

• Coordinated with specialists for the procurement, installation, and training of new desktop systems and software.

EDUCATION

Master of Management Cambridge College, Cambridge, MA Bachelor of Science in Management University of Phoenix, Phoenix, AZ Associate of Science in Programming Tidewater Community College, Virginia Beach, VA

TECHNICAL SKILLS & CERTIFICATIONS

• Certifications: Security+, Program and Management Analysis, A+ (Training)

• Web Technologies: HTML, JavaScript, PHP, MYSQL, XML, FrontPage

• Platforms & Software: SharePoint, Lotus Notes/Domino, Microsoft IIS, MS Office Suite

• Databases: Relational Database Design, MYSQL Administration

• Core Competencies: Project Management, Systems Analysis, Data Collection & Analysis

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