JHELYN T. PAYUMO
Virtual Assistant Data Entry & Admin Support Specialist
San Jose Del Monte City, Bulacan, 3023,
Philippines
****************@*****.***
Detail-oriented Virtual Assistant with experience in data entry, record management, customer support, and general administrative tasks. Skilled in accurately handling information, maintaining organized records, using Microsoft Office and Google Workspace, and working independently in remote environments. Reliable, adaptable, and committed to maintaining accuracy and confidentiality.
Experience
Administrative Operations Assistant March 2025 – June 2026 Bizlyhub (Web Development Startup) – Remote
• Managed data entry, records, and administrative tasks.
• Checked information for accuracy and completeness.
• Provided customer and technical support.
• Organized files and maintained updated records.
Freelance Virtual Assistant 2024-2026
Social Media Management Content Creation Appointment Setting Remote
• Managed data, schedules, and client information.
• Updated CRM records and databases.
• Handled online research and administrative tasks.
• Supported social media and appointment scheduling. Freelance ESL Tutor January 2025 – January 2026
Engoo Tutors – Remote, Part-time
• Managed schedules and student records.
• Communicated with clients and students professionally.
• Worked independently and managed multiple tasks. Customer Service Representative - Voice September 2024 – December 2024 Afni Inc. (Verizon) - Fairview, Quezon City
• Handled customer accounts and confidential information.
• Documented customer concerns accurately.
• Resolved issues while following company procedures.
• Maintained quality and accuracy in every interaction. Full-Time Missionary (Voluntary) December 2022 - June 2024 The Church of Jesus Christ of Latter-Day Saints
Cebu, Philippines
• Managed records, reports, emails, and administrative tasks.
• Communicated with people from diverse backgrounds.
• Worked independently and as part of a team.
• Met daily goals and deadlines.
• Developed strong communication and organizational skills. Tools
Google Workspace
Microsoft Office
Canva
GoHighLevel CRM
Zoom
Slack
Trello
Jira
Hard Skills
Data Entry & Data Encoding
Data Verification & Accuracy
Microsoft Office Suite
Google Workspace
Document & File Management
Administrative Support
Customer Support
Online Research
Email Management
CRM & Database Updating
Soft Skills
Attention to Detail
Accuracy
Organization
Time Management
Reliability
Self-Motivation
Adaptability
Problem-Solving
Teamwork
Communication
Education
Humanities and Social Sciences — 2022
With High Honors
Cielito Zamora Senior High School