Bank Security Supervisor Leadership Resume

Joy Holley

Accomplished Bank Supervisor at Allied Universal Security with expertise in security team leadership and conflict resolution. Enhanced operational effectiveness by implementing strategic staffing and scheduling, resulting in a 20% improvement in incident response times. Proficient in investigative procedures and report generation, fostering a safe and compliant environment through effective personnel supervision and training.

Skills

Work History

Bank Supervisor

Allied Universal Security, Charlotte, NC November 2018 - Current Delivery Driver

Gastonia, NC 28052

704-***-**** ************@*****.*** WWW: Bold Profile Staffing and scheduling Employee schedule coordination Investigative procedures Security team leadership

Daily status reports Operational effectiveness

Security team management Skilled in conflict resolution Security screening Interviews and interrogations

Firearms training Surveillance systems

Report generation Employee performance evaluation

AED certified Personnel supervision

Security officer training OSHA training

Emergency management Security personnel training

Staff hiring Safety and security regulations

Staff management Safety and security procedures

CPR and child CPR training Site visits

Daily incident reporting

Oversaw team of security officers and managed scheduling and performance evaluations. Recorded incident reports with detailed accounts of occurrences. Analyzed and investigated incidents alongside functional management and security supervisors. Prepared and submitted reports to keep management informed of security activities and developments. Coordinated with security personnel or other departments to establish safety of visitors and staff. Supervised and evaluated security staff performance to determine compliance with safety regulations. Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

Responded swiftly to security incidents and effectively resolved security issues. Kept team compliant with security protocols and appearance standards. FedEx, Fort Mill, SC June 2015 - November 2018

Daycare Worker

Smart Kids 2, Charlotte, NC May 2013 - January 2015 Security Officer

Universal Protection Security Services, Charlotte, AR February 2011 - January 2013 Daycare Teacher

Smart Kids 1, Charlotte, NC April 2008 - March 2011 Roller

Regulator Marine Inc., Edenton, NC May 2004 - April 2008 Correctional Officer

Pasquotank Correctional Institution, Elizabeth City, NC December 1999 - May 2004 Education

Bloomfield High School at Bloomfield, CT

High School Diploma June 1993

Completed rush deliveries on tight timetables to satisfy customer needs. Maintained upbeat, positive attitude in busy, customer-focused environment. Completed on-time deliveries by choosing best and most efficient routes. Loaded truck and properly secured items to prevent damage for deliveries. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Kept detailed mileage and fuel reports to track overall fuel costs. Delivered packages to customer doorsteps and business offices. Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs. Monitored entrances and exits to maintain safety and organized environments. Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Taught children to organize toys, wash hands, and share by leading by example. Maintained child-friendly environment with access to outdoor activities. Patrolled and monitored premises in company vehicle, on bicycle, and by foot. Reported suspicious activities and persons to law enforcement. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. Instructed children in health and personal habits, such as eating, resting, and toileting. Implemented curriculum to enhance classes with learning-focused activities. Engaged with children on individual basis to build positive relationships and promote learning. Sanitized toys and play equipment each day to maintain safety and cleanliness. Operated smooth drum roller to seal and base surfaces. Escorted inmates to and from cells, court, hospitals, and medical appointments. Tracked inmates through head counts, visitor logs, and scheduled activities. Prepared, processed and maintained forms, reports, logs, records, and activity journals. Booked new inmates into facility and processed inmates for release.

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