Remote Data Entry & Administrative Specialist
Resume:
Deann Ball
Springfield, MO +1-417-***-**** **********@*****.***
Professional Summary
Dedicated service coordinator and administrative professional with over 15 years of experience in healthc Willing to relocate to: Greene County, MO - Springfield, MO Work Experience
Billing Clerk
Moore;s Trash Service Springfield, MO
March 2026 to Present
• Processed invoice billing for services rendered to customers, ensuring timely and accurate payments
• Entered new customer data and managed account information, maintaining up-to-date records
• Accepted and applied payments to customer accounts, reducing outstanding balances
• Removed delinquent accounts from company system, improving overall account accuracy Social Service Director
Ozark Nursing and Care Center Ozark, MO
October 2025 to March 2026
• Reviewed referrals and accepted admissions for new residents, ensuring timely placement and continuity of care
• Planned and coordinated patient discharges, achieving smooth transitions and reducing readmission rates
• Set up community resources and support for discharged patients, improving post-discharge outcomes
• Applied for Medicaid and assisted patients with insurance and preauthorization issues, expediting access to care
• Managed collections, addressed billing issues, and assisted with financials to maintain positive cash flow
• Completed patient assessments and maintained compliance with state regulations, passing all audits
• Built and maintained strong relationships with community partners, expanding support networks for residents
• Addressed patient concerns and grievances promptly and professionally, enhancing resident satisfaction IN HOME SERVICE COORDINATOR
empower: abilities Springfield, MO
March 2024 to October 2025
• Assisted clients to remain living independently in their homes by coordinating personalized care plans
• Admitted new clients and closed cases for those no longer qualifying for services, maintaining accurate records
• Completed payroll for department staff and managed hiring processes, ensuring timely payments and staffing
• Built partnerships and worked within the community to identify new clients, increasing service reach
• Managed authorizations for new care plans and Medicaid services, expediting client access to benefits In-Home Service Coordinator
Empower: Abilities Springfield, MO
March 2024 to February 2025
- Assist clients in maintaining independent living by coordinating home care services.
- Oversee new client admissions and manage service closures for those no longer eligible.
- Process payroll for the IHS department, including staff interviews and hiring.
- Establish partnerships and secure Medicaid service authorizations for care plans. Billing Clerk
Moore’s Trash Service LLC Springfield, MO
March 2023 to February 2025
• Processed invoice billing for services rendered to customers, ensuring timely and accurate payments
• Entered new customer data and managed account information, maintaining up-to-date records
• Accepted and applied payments to customer accounts, reducing outstanding balances
• Removed delinquent accounts from company system, improving overall account accuracy Billing Clerk
Moore's Trash Service LLC Springfield, MO
March 2023 to February 2024
- Generated invoices for services rendered and managed customer data.
- Processed and applied customer payments, resolving billing discrepancies.
- Maintained accurate records and removed delinquent accounts. Administrator / Social Service Director / Medical Records Woodland Manor Nursing Home Springfield, MO
January 2007 to March 2023
- Managed operations of a 94-bed private facility, ensuring regulatory compliance.
- Conducted medical coding, insurance verification, and prior authorizations.
- Oversaw Medicaid applications and approvals, verifying active statuses.
- Maintained HIPAA-compliant medical records and optimized data entry processes.
- Directed social services, discharge planning, and tenant screening for independent living units. Administrator / Social Service Director / Medical Records Woodland Manor Nursing Home Springfield, MO
January 2007 to March 2023
• Progressed from Nurses Aide to Administrator, gaining broad healthcare experience and leadership skills
• Managed a 94-bed private facility for 2.5 years, ensuring regulatory compliance and high-quality care
• Learned and performed medical coding, insurance verification, and Medicaid applications, streamlining reimbursement processes
• Organized data entry, file management, and HIPAA documentation, maintaining confidentiality and accuracy
• Scheduled staff, managed independent living apartments, and screened new tenants to optimize occupancy Onboarding Specialist I
FreedomCare Springfield, MO
• Signed consumers and caregivers up for FreedomCare services, increasing program participation
• Used DocuSign to complete and process required documents, expediting onboarding timelines Education
Human Services (Bachelor's Degree)
University of Phoenix
January 2012 to May 2014
Human Services (Bachelor's degree)
University of Phoenix-Online Campus
January 2012 to May 2014
General Studies
Ozark Technical College Springfield, MO
August 2008 to January 2012
General Studies (Ozark Technical College)
Springfield, MO
August 2008 to January 2012
Human Services/Management (Bachelor's degree)
High school diploma or GED
Skills
Medication administration Medical scheduling Data verification Expense report data entry Medical Billing Patient care Working with people with disabilities Medical office experience Medicare Payroll Epic DocuSign Spreadsheet charts Long-term care facility experience Case management Payroll data entry Practice management Sales management Data entry Administrative experience ICD-9 Nursing home experience Computer skills Microsoft Office Customer data entry Medical terminology Discharge planning Microsoft Excel Analysis skills Budgeting Clinic administrative experience Geriatrics Customer service Insurance verification Front desk Leadership Care plans Vital Signs Medical administrative support Supervising experience Typing Inventory data entry Social Work Data entry in Excel Allscripts Spreadsheet design Working with geriatric patients Microsoft Word General ledger data entry Windows Time management Home & community care HIPAA Phone etiquette Scheduling and staffing ICD-10 Sales EMR Systems Multi-line phone systems Patient interaction QuickBooks Data analysis skills Organizational skills Healthcare management Problem-solving Spreadsheet data validation Office management Medical Coding CPT coding Writing skills Medicaid applications Managing health services social worker teams Math Google Sheets Invoice data entry Property management Medical Records Spreadsheet filtering Home care Communication skills Data sorting
Certifications and Licenses
CNA
Licensed Nursing Home Administrator
Certified Medication Technician
Driver's License
Additional Information
Authorized to work in the US for any employer
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