Senior Technology Sales & Sales Leadership

Jerry D’Amico

** ******** **** * ******, MA ***** u 508-***-**** u ********@*****.***

Senior Technology Sales & Sales Management Executive

“Jerry delivered innovative ideas to drive new business opportunities.”

Senior sales leader with award-winning achievement in tangible/intangible consultative and solutions-driven sales with Fortune 1K enterprise clients. Excel at driving measurable results in highly competitive and downward-trending markets. Sales, territory, major account, and channel sales experience spans technology-related products in diverse sectors including financial, medical, insurance, and manufacturing. Adept at market research, product positioning, and reseller, distributor, and end-user sales. Known as a sales leader who places customer needs first and consistently outperforms B2B client expectations.

SALES + SALES MANAGEMENT STRENGTHS

KEY ACCOUNT LEADERSHIP

SALES CHANNEL MANAGEMENT

NEW BUSINESS DEVELOPMENT

C-LEVEL RELATIONSHIP MANAGEMENT

BUSINESS OPERATIONS

TERRITORY MANAGEMENT

PROSPECTING + PIPELINE DEVELOPMENT

SALES TEAM RECRUITMENT + RETENTION

TRAINING/STAFF DEVELOPMENT

Professional Experience

INTEGRA TESTING SERVICES (STERIS, B&VCERTCO, A CANTEL SERVICE) – Needham Heights, MA 2020 – 2026

SALES ORDER COORDINATOR

Generated and ensured the accuracy and integrity of clients’ cleanroom and test/certification reports.

Provided technicians with report history needed to complete field tests.

Built and maintained client communication and relationships with strategic accounts in the healthcare, education, and bio pharmaceutical market segments.

Consistently met monthly on-time report delivery goal.

Monitored field technicians’ test equipment to ensure they were in compliance.

CYTIVA FORMERLY GE HEALTHCARE BIOSCIENCES – Marlborough, MA 2015 – 2020

CUSTOMER SERVICE REPRESENTATIVE

Resolved B2B customer issues and processed orders, leveraging direct field and account management experience. Completed immersion training in Oracle, GHX, SciQuest, E-Hub, and Ariba order processing systems. Rapidly tapped for membership on Console team.

Processed the majority of key distribution partners’ orders while ensuring adherence to delivery requirements. Participated in monthly distributor calls, reviewed performance metrics, and processed updates.

Liaison between the CSR team, national distributors, and Ecommerce. Identified barriers that posed a threat to prompt order processing department-wide.

Selected to assist with order management and channel inquires of Cytiva’s largest distribution partners.

Collaborated on the training of new customer service representatives.

KONICA MINOLTA BUSINESS SOLUTIONS – Newton, MA 2013 – 2015

SENIOR ACCOUNT EXECUTIVE

Led $600K in project-based and local federal government sales and managed the regional and local relationship between Konica Minolta and the State of Massachusetts. Marketed digital imaging products, managed IT/print services, and oversaw implementation in tandem with Solution Engineers and a Print Specialist.

Rebuilt customer relationships after zero account representation for 6 months. Jumpstarted $55K in average monthly sales by promptly resolving outstanding client, billing, and technical issues.

Forged sales pipeline from the ground up, building solutions-based relationships with CIOs in target organizations. Conducted quarterly business reviews, identified IT initiatives, and recommended solutions.

Named Top Team Sales Producer for June 2013. Pinpointed potential new clients and promoted workgroup/production digital imaging products, document management software, managed print services and maintenance agreements.

REGUS – Quincy, MA 2012 – 2013

AREA SALES MANAGER [2013]

Tapped to drive sales throughout the New England region via strategic relationship development with regional brokers and key corporate accounts. Designed and sustained lead generation campaigns through email and social media.

GENERAL MANAGER – BRANCH OPERATIONS [2012 – 2013]

Recruited to fuel a branch turnaround while leading operations and field sales. Sustained $200K in annual sales through aggressive B2B sales lead generation, pipeline management, and deal closing. Managed branch P&L, motivated and trained Customer Support Team, and recruited, trained, hired, and developed new team members. Oversaw client relationships.

Increased the profits of a failing branch +46%, instituting service agreements to resolve outstanding billing issues.

Collected $5K in 6 months, eliminating unprofitable business practices.

Expanded IT/phone services and renewals by $15K and captured $6K in new sales.

Increased weekly sales opportunities by building the business for and winning approval of a customer support role. Hired and trained an experienced team member to oversee select operational functions.

PAUL GIANNINO ASSOCIATES – Braintree, MA 2009 – 2012

INDEPENDENT MANUFACTURERS’ REPRESENTATIVE

Maximized regional sales through oversight of business relationship management with Staples, OfficeMax, Office Depot, and independent office product resellers. Selected as single point-of-contact and recognized as product expert for digital imaging consumables category. Spearheaded channel/direct sales and facilitated product training sessions.

Propelled W.B. Mason sales up $140% YOY, leading collaborative sales calls/training and championing a consultative selling strategy. Leveraged field samples to close deals and steered sales promotions.

Strengthened TOPS business at Staples 20% and at OfficeMax 15% year-over-year.

Streamlined sales operations and boosted efficiency and client sales time by devising a process to integrate monthly commission statements, competitive product matrices, and formal sales presentations.

OP RESELLER SALES MANAGER (BROTHER INTERNATIONAL]

Recognized as Top Sales Performer 4 out of 6 years; assuming leadership of 5 additional state territories in 2008.

Boosted YOY sales 14% in 2008 through strategic hands-on management of the $700M WB Mason account.

Invited to join Brother International’s President’s Club in 2008 in recognition of sales achievement in a worsening economy. Also named to the President’s Club in 2004.

Named Vendor Representative of the Year unanimously by TechDepot for consultative sales support.

Honored with 2004 Office Products Representative of the Year Award for achieving 121.4% of sales plan.

BUSINESS DEVELOPMENT MANAGER ([LYRA RESEARCH]

Produced $600K in new revenue, the highest syndicated service sales in the company’s history, via aggressive promotion complex custom research projects. Closed 27 syndicated sales valued at up to $25K each and 3 custom projects totaling $600K.

Generated unprecedented sales and increased client base 30% in the midst of poor high-tech economy. Landed new accounts with Dell, Nukote, and International Paper; leveraged in-person and synchronous online WebEx conferences.

MAJOR ACCOUNT MANAGEMENT [DELL]

Exceeded plan 25% in midst of downward-trending business cycle by optimizing relationships with large corporate accounts such as IBM, IDC, and Millipore. Delivered technology solutions for name brand/authorized reseller products and expanded business, leveraging product integration, introduction, and competitive pricing strategies.

SALES CHANNEL DEVELOPMENT [XEROX]

Contributed to 97% team achievement of $14M sales plan in 7 months in competitive fixed territory with a 6-month sales cycle. Co-led presentations with Dell as regional liaison, producing $100K in new channel sales in 3 months.

SALES CHANNEL LEADERSHIP [OKIDATA]

Generated $14.1M in sales as #1 ranked U.S. sales representative, achieving President’s Club status for Top 5% global sales performance. Honored with monthly President’s Award 6 times in 2 years and surpassed quota 2%.

Solidified 3 new lucrative reseller relationships in 4 months. Augmented revenues by scouring for and procuring projects at end-user level in support of local reseller network and recruiting/qualifying new resellers/VAR integrators.

NEW PRODUCT DEVELOPMENT [NEC]

Spearheaded the launch of printer selected as PC Magazine’s Editor’s Choice Winner by sourcing new product opportunities in US/Japan. Designed and sold internal business plans and devised/delivered sales training programs.

EARLY CAREER HISTORY: Major account/territory management roles with Brother International, Lyra Research, Dell, Xerox, Okidata, and Avnet, as well as sales, product specialty, or market analysis roles with Deltec, Peak Technologies, and NEC Technologies.

Education & Professional Development

BA Degree in History – UNIVERSITY OF MASSACHUSETTS AT BOSTON, Boston, MA

Sales Training & Presentation Skills – ZIG ZIGLAR PowerPoint & Excel Classes – HORIZON

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