Technical Writer & Documentation Editor

Mahalia Grier

United States **************@*****.*** 229-***-****

Portfolio: https://www.authory.com/MahaliaGrier

LinkedIn: www.linkedin.com/in/mahalia-grier-8b00b5236

Core Skills & Tools

Technical Documentation:

Technical Manuals, User Guides, Standard Operating Procedures (SOPs), Process Documentation, API Documentation, Knowledge Bases, Instructional Materials

Documentation Management:

Version Control, Document Revision, Style Guides, Templates, Formatting Standards, Content Organization, Quality Review

Editing & Quality Assurance:

Technical Editing, Copy Editing, Proofreading, Fact-Checking, Accuracy Review, Terminology Consistency

Tools & Software:

Adobe FrameMaker, Adobe InDesign, Adobe Illustrator, Adobe Acrobat Pro, Microsoft Word, Excel, PowerPoint, Google Workspace

Content & Collaboration:

Research & Analysis, Audience Analysis, Agile Collaboration, Project Coordination, Deadline Management, AI-Assisted Writing Tools

Technical Tools

Adobe FrameMaker Adobe InDesign Adobe Illustrator Adobe Acrobat Pro Microsoft Word Microsoft Excel Microsoft PowerPoint Google Workspace WordPress CMS Tools AI Writing Tools

Professional Experience

Freelance Writer & Editor (Upwork) – Remote

Sep 2025 – Present

Develop and edit digital content, reports, and documentation materials with a focus on clarity, accuracy, and audience understanding.

Review written materials for organization, consistency, grammar, formatting, and readability.

Conduct research to transform complex information into structured, accessible content.

Manage multiple projects while meeting deadlines and maintaining quality standards.

Technical Writing Practice Projects – Self-Directed (Remote)

Created technical documentation samples including user guides, SOPs, onboarding documentation, and mock API documentation based on real-world business scenarios.

Developed step-by-step procedures and instructional materials designed to support user understanding and task completion.

Applied technical writing best practices include audience analysis, document structure, terminology consistency, formatting standards, and revision tracking.

Created documentation templates and layouts using professional formatting techniques to improve usability and readability.

Reviewed and updated documentation to maintain accuracy, consistency, and alignment with project requirements.

Staff Writer – The Post-Searchlight – Bainbridge, GA

Aug 2024 – Jul 2025

Researched, wrote, and edited 10+ articles weekly covering complex topics including healthcare, education, government, and business.

Translated detailed information from interviews, research, and source materials into clear, accessible content for broad audiences.

Reviewed content for accuracy, consistency, readability, and adherence to editorial standards.

Collaborated with editors and team members to complete assignments under strict deadlines.

Used Adobe tools to format publication layouts and prepare content for print and digital distribution.

Proofreader (Contract) – Sweet Grass Consulting, LLC – Remote

Jan 2024 – Jun 2024

Edited and reviewed documents for accuracy, consistency, formatting, and readability.

Ensured content followed established style guidelines and maintained consistent terminology across materials.

Collaborated with authors to clarify information and improve document quality.

Managed multiple document review projects while meeting strict deadlines.

Article Writer (Intern) – Epic Promoters – Remote

Oct 2023 – Feb 2024

Created structured web content, articles, and product descriptions tailored to specific audiences.

Conducted research and analyzed information to develop accurate, engaging written materials.

Applied editing and quality control practices to ensure content consistency and effectiveness.

Supported digital content initiatives through research-driven writing.

Education

Bachelor of Arts in English

Albany State University – Albany, GA

Graduated: December 2023

Certifications

Technical Writing Certification

Technical Writer HQ March 2024

Proposal Writing Certification

Technical Writer HQ October 2024

Grant Writing Certification

Technical Writer HQ June 2025

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