Documentation &
Recordkeeping
Compliance & Safety
Awareness
Administrative Operations
Scheduling & Time
Management
Excel & Digital Filing Systems
Customer & Stakeholder
Communication
Team Support & Leadership
Elizabeth Munoz
Administrative & Compliance Support
Experience
Skills
Phone: 832-***-****
Email: **********@*****.***
Education
Waltrip High School
High School Diploma
Class of 2008
Detail-oriented administrative professional with 4+ years of experience operating a regulated childcare facility. Strong background in compliance, documentation, scheduling, and daily operations. Adaptable and organized, with skills that translate well into refinery administrative and permit support roles. Director – House of Sprouts Academy
Tomball, TX
2022 – Present
Ensure full compliance with state minimum
standards and licensing requirements.
Maintain documentation for inspections by
Fire Marshal, Health Department, and state
regulators.
Manage hiring, training, scheduling, payroll,
and day-to-day administrative operations.
Oversee enrollment, parent communication,
and incident reports using organized record
systems.
Coordinate marketing efforts and handle
front-office questions and concerns.
Marketing & Administrative Manager –
Woodmaven Millworks
Houston, TX
2019 – 2020
Managed online marketing, lead follow-up,
and customer communication.
Created invoices, scheduled jobs, and
tracked project status.
Coordinated ordering of materials and
maintained bookkeeping records.
Collections Specialist – Texscape Services LLC
Houston, TX
2015 – 2016
Handled billing and collections for 400+
commercial accounts.
Prepared and filed lien paperwork and
maintained accurate documentation.
Maintained Excel spreadsheets for account
tracking and reporting.
Assisted customers via phone and email with
account questions and payment
arrangements.
Collections – Nexcar
Houston, TX
2012 – 2015
Managed in-house finance collections and
customer payment plans.
Provided customer service and supported
the General Manager with administrative
tasks.
Certifications
Director Certificate – State of
Texas
2023 – Current
First Aid & CPR Certification
2024 – Current