Remote Administrative Assistant Candidate

A’Yanni Crawford

*****************@*****.***

SUMMARY

Motivated and compassionate professional with a diverse background in healthcare, customer service, and

administrative support. Certified Dental Assistant with hands-on experience as a Treatment Coordinator, CNA,

and receptionist. Known for excellent communication, multitasking abilities, and a strong dedication to

providing quality service and patient care.

Certifications

¢ Certified Dental Assistant

Education

UEI College — Dental Assistant Program

Graduated: 2024

[Ellison High School] — High School Diploma

Graduated: 2021

Professional Experience

Dental Group South - Treatment Coordinator

Stockbridge, GA

September 2024 - Present

+ Coordinate patient treatments, appointments, and financial plans with efficiency and professionalism

+ Communicate procedures and treatment options to patients

+ Collaborate with dentists and clinical staff to ensure optimal patient care

+ Maintain accurate records and ensure insurance compliance

Benton Village of Stockbridge - Certified Nursing Assistant (CNA)

Stockbridge, GA

September 2023 - September 2024

+ Provided personal care and assistance to elderly residents in a long-term care faci

+ Monitored and recorded vital signs and patient conditions

+ Assisted in maintaining a clean, safe, and supportive environment for residents

Verizon - Customer Service Representative

Remote/In-Person

June 2021 - November 2022

+ Handled customer inquiries, billing issues, and technical support

+ Resolved customer complaints with patience and professionalism

+ Promoted new products and services, contributing to customer retention

AppleExec Financial Firm - Receptionist

Killeen, Tx

April 2020 - June 2023

+ Managed front desk operations and greeted clients with professionalism

* Scheduled appointments and maintained office calendar

+ Provided administrative support to executives and financial advisors

+ Handled sensitive information with confidentiality and care

Skills

+ Patient Relations & Customer Service

+ Dental Software & Scheduling

+ Insurance Verification & Claims

* Clinical Support & Chairside Assisting

+ Time Management & Multitasking

+ HIPAA Compliance

+ Microsoft Office & Administrative Tasks

Contact this candidate