Administrative & Business Support Assistant

Itzel Valdez Mendoza • Resume

Tucson, AZ • **************@*****.*** • 520-***-****

Professional Summary

Organized and detail-oriented professional with experience supporting daily business operations, customer service, scheduling, and administrative functions in fast-paced environments. Skilled at managing multiple priorities, coordinating communications, maintaining documentation, and providing exceptional support to both customers and team members. Proficient in Microsoft Office Suite and experienced in handling confidential information, coordinating schedules, and supporting small business operations. Recognized for strong interpersonal skills, adaptability, and a proactive approach to problem-solving. Core Skills

• Administrative Support & Office Coordination

• Calendar Management & Scheduling

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Records Management & Organization

• Customer Service & Team Collaboration

• Multitasking & Problem-Solving

• Written & Verbal Communication

• Confidential Information Handling

Professional Experience

Social Media & Business Assistant

Multi-Service Beauty Salon Tucson, AZ

January 2026 – Present

• Support daily business operations by coordinating schedules, maintaining records, and assisting with administrative tasks.

• Manage client communications and appointment scheduling to ensure efficient business operations.

• Assist with contracts, tenant communications, and organizational documentation.

• Develop and maintain systems that improve workflow efficiency and business organization.

• Create professional communications and promotional materials to support business objectives.

• Collaborate with business owner to resolve operational issues and maintain positive client relationships.

Small Business Owner

Tucson, AZ

September 2024 – Present

• Manage all aspects of business operations, including scheduling, client relations, record keeping, and customer communications.

• Coordinate appointments and maintain organized client records.

• Handle business documentation, service agreements, and operational planning.

• Prioritize multiple responsibilities while delivering a high level of customer service.

• Maintain professional relationships with clients and vendors while ensuring efficient day-to-day operations.

Part Time Clerk

QuikTrip Tucson, AZ

January 2021 – January 2026

• Delivered exceptional customer service in a high-volume retail environment.

• Processed transactions accurately while balancing multiple priorities and customer needs.

• Assisted with onboarding and training new employees on company procedures and customer service standards.

• Prepared food and beverage items according to company food safety and quality standards.

• Maintained kitchen cleanliness, sanitation, and compliance with health and safety regulations.

• Monitored food inventory levels, stocked supplies, and ensured product freshness.

• Maintained inventory levels, organized stock, and ensured operational readiness throughout the store.

• Demonstrated reliability, attention to detail, and strong teamwork in a fast-paced environment.

• Collaborated with management and coworkers to resolve issues and support daily operations.

Education

Bachelor of Arts in Studio Art, Minor in Business Administration University of Arizona — Tucson, AZ August 2022 – May 2026

Relevant Coursework:

• Business Courses:

Market Principles & Tools: Economics and market analysis

Social Media Strategies: Digital marketing and content creation

Career Development for Visual Artists: Professional skills and career planning

Business Communication: Business writing and presentations

Financial Accounting: Financial record keeping and reporting

Marketing Principles: Marketing concepts and consumer behavior

Organizational Behavior: Human behavior in organizations

Entrepreneurship: Startup processes and business planning

• Studio Art Courses:

Contemporary Drawing (3 courses): Advanced drawing techniques

Figure Drawing (3 courses): Anatomy and life drawing

Digital Photographic Practice (4 courses): Digital photography and editing

Alternative Process & Materials (5 courses): Experimental art processes and materials

High School Diploma Desert View High School — Tucson, AZ August 2018 – May 2022 Certifications

• Food Handler Online Course and Exam — Issued April 25, 2025, Expires April 24, 2028

• Advancing Racial Equity in the Substance Use Field — Completed October 22, 2023 Additional Information

• Eligible to work in the United States

• Experience working in customer-facing and team-oriented environments

• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and online business tools

• Strong organizational, communication, and problem-solving skills

• Able to handle confidential information with professionalism and discretion

Contact this candidate