Production Line Technician & Customer Support

Isaiah Williams

+1-904-***-**** *********@*****.*** Jacksonville, FL 32205

WORK EXPERIENCE

Packaging Specialist, AeroTek

September 2025 - October 2025

packing specialist

Production Line Technician, Shoreline plastics LLC November 2023 - January 2025

Forklift driver, line technician, transfer up to 55 foot PVC piping. Printer Operator, Administration assistant, APS

June 2017 - October 2023

Responsible for Completing workload and also answering inbound calls from customers to assist Administration with visa debit card inquiries such as transactions, pending transactions, credits on a daily basis. Averaging over 50 -100 calls per day. Exceeding daily production standards.

Printer Operator, Team Lead overnight, Fantics

November 2014 - April 2017

Lead production printer, overnight team lead administration assistant Administrative Assistant, firehouse subs

January 2011 - May 2013

Assistant GM administrative

Truck ordering, customer complaint handling, Handling wrong transactions of debit and credit cards, pending transactions, canceled transactions, Scheduling, and payroll.

• Managed schedules efficiently to ensure optimal use of time and resources within the organization.

• Performed accurate data entry tasks, maintaining high levels of precision and confidentiality in information handling.

• Organized office spaces systematically, enhancing productivity and workflow for team members.

• Oversaw inventory management processes, ensuring supplies were maintained and readily available for operations.

• Demonstrated effective communication skills, facilitating clear and concise information exchange among team members and clients.

• Provided exceptional customer service, fostering positive relationships and addressing client needs promptly and professionally.

EDUCATION

Florida State College at Jacksonville

2024-

Associate's Degree

Florida State College at Jacksonville

2004-2009

General Equivalency Diploma - GED

SKILLS

Administrative Support, Assembly Line, Forklift Experience, Production Line, Troubleshooting CERTIFICATION AND LICENSES

Forklift 2024

serve safe Certification 2011

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