Customer Service and Bus Monitoring Professional
Resume:
Natalia Myles
Freeport, NY ***** +1-917-***-**** *.*********@*****.***
Professional Summary
SKILLS SUMMARY:
• Filing & Scanning
• Microsoft Office
• Customer Service
• Data Entry
• Inventory
• Food Service
• Childcare
Work Experience
Customer Service Associate
COBS Bread Merrick, NY
October 2025 to Present
Driver's Assistant/Bus Monitor
First Student Freeport, NY
September 2024 to Present
• ensuring safety of children with special needs during transport.
• assisting children on and off the bus
• taking necessary steps to help children get to and from home/ school in a timely fashion
• door to door pickup/dropoff
FOOD SERVICE WORKER/CASHIER (PART TIME)
Bellmore-Merrick School District Merrick, NY
March 2025 to March 2026
• Helping to provide & serve students with breakfast/lunch.
• Prepping food & snacks to be served.
• Handling transactions
Business Development Coordinator/Receptionist
South shore mitsubishi Freeport, NY
October 2023 to July 2024
• Create a welcoming experience by authentically welcoming and thanking, every customer every time.
• Answering phones and directing calls accordingly.
• Setting car sales and service appointments.
• Process all items efficiently, neatly, and in compliance with company best practices.
• Work efficiently to minimize customer wait time while maintaining customer service and accuracy.
• Follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.
• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
• Demonstrate a commitment to customer service so every customer leaves satisfied with their shopping experience.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.
Bakery Clerk/Cake Decorator
BJ's Wholesale Club Freeport, NY
August 2022 to June 2024
• Answers questions and recommends bakery items. Answers Member calls and takes special orders.
• Proofs and bakes all unfinished bakery goods by following each item’s product handling information using ovens and/ or other equipment. Uses bakery production charts as a guide for production and display needs. Gathers products to be prepared for the next business day.
• Packages freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed. Unpacks bakery goods from the freezer and displays proper amounts based on bakery production chart recommendations.
• Decorates special order or case product.
• Rotates and stores bakery products following proper work methods on food safety, food freshness, and product handling policies and procedures.
• Receives, inspects, and stores bakery shipments. Rotates and stores bakery products following food safety, food freshness, and product handling policies and procedures.
• Ensures that all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows salvage and stale product policies and procedures.
• Generates labels and price tickets for bakery goods and performs price check functions when necessary. Ensures all items are accurately priced.
• Cleans and sanitizes equipment, display fixtures, and food surfaces in the bakery, including ovens, cooking utensils, refrigerated cases, display racks, and tables.
• Operates and handles bakery equipment using proper work methods in accordance with safety policies and procedures.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job. Front End Associate/Cashier
ShopRite Supermarkets Uniondale, NY
May 2022 to March 2023
• Create a welcoming experience by authentically welcoming and thanking, every customer every time.
• Handling customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer.
• Process all items efficiently, neatly, and in compliance with company best practices.
• Work efficiently to minimize customer wait time while maintaining customer service and accuracy.
• Follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.
• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
• Stock supplies during store open hours while being available for customers.
• Demonstrate a commitment to customer service so every customer leaves satisfied with their shopping experience.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.
Front Desk Clerk/Sales Associate
Starship Enterprises Savannah, GA
November 2021 to May 2022
• Create a welcoming experience by authentically welcoming and thanking, every customer every time.
• Handling customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer.
• Process all items efficiently, neatly, and in compliance with company best practices.
• Work efficiently to minimize customer wait time while maintaining customer service and accuracy.
• Follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.
• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
• Stock supplies during store open hours while being available for customers.
• Demonstrate a commitment to customer service so every customer leaves satisfied with their shopping experience.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.
Bus Monitor
SUBURBAN BUS Bellmore, NY
January 2018 to May 2019
• ensuring safety of children with special needs
• assisting children on and off the bus
• taking necessary steps to help children get to and from school in a timely fashion
• door to door pickup/dropoff
Team Member
BURGER FI Oceanside, NY
February 2017 to February 2018
•Opening restaurant
•Handling cash and charge transactions
•Answering Phones
•Maintaining Inventory and Thorough Cleaning
•Preparing Food for Customers
Opening Manager
Red Mango / Nestle Toll House Cafe Wantagh, NY
May 2016 to October 2017
•Handling cash and charge transactions
•Answering phones
•Maintaining inventory and cleanliness of the store
•Baking and preparing food and beverages for customers Seasonal Sales Associate
Macy's Garden City, NY
October 2014 to February 2017
• Greeting customers and tending to questions and concerns with merchandise
• Handling Online & In-Store Purchases & Transactions
• Maintaining Inventory
Crew Member
Five Guys Merrick, NY
October 2013 to September 2015
•Handling cash and charge transactions
•Answering Phones
•Maintaining Inventory and Thorough Cleaning
•Preparing Food for Customers
Receptionist
The Wiz Barbershop Freeport, NY
May 2009 to May 2012
• Handling cash and charge transactions
• Setting Appointments
• Answering Phones
• Maintained Inventory and Light maintenance
Education
Entrepreneurship (Bachelor's Degree)
Strayer University-Global Region
January 2023 to Present
Upper secondary education
General Studies
John F Kennedy High School Bellmore, NY
Cosmetology
Long Island Beauty School-Hempstead
General Studies
Lawrence High School Cedarhurst, NY
General Education Development (GED Obtained)
Micropower Career Institute
Skills
Inventory management Order fulfillment Acting Stocking Dessert icing Intake Fashion retail Cash register operations Office management Practicing as a culinary professional Product demos Baking ingredient preparation Cashiering Makeup application Cash register Guest Services Productivity software Special Needs Kitchen Experience Cash Handling Front Desk POS systems Upselling Microsoft Word Food preparation Food handling Customer service Working with high school students Social media management Financial goal setting advisory services Budgeting support Crew management Hospitality Detecting counterfeit currency In- person customer service Automotive customer service experience Influencer marketing strategy development Administrative experience Door-to-door Sales Time management Customer relationship building Clerical experience Financial action plan creation Food quality control testing Problem-solving Restaurant experience Customer support Food hygiene Property management Google Docs Janitorial experience Special education Public speaking Cleaning Experience Volunteer recruitment Social media platforms Organizational skills Preschool experience Microsoft Excel Community resource coordination Calendar management Negotiating with creditors Cupcake preparation Barista experience Math Client rapport building Marketing Cooking Childcare Cake decorating Interpersonal skills Pre-cooking preparation Live chat Crowd control Presentation skills Retail sales Serving Kitchen organization Microsoft Office Recipe scaling Microsoft Powerpoint E-commerce Credit report analysis Computer skills Decorating baked goods Host/Hostess Customer Care Merchandising display arrangement Open communication (faculty and staff relations techniques) Packaging Church-sponsored missions Teaching Closing sales Merchandising Food Service Teamwork Hair styling Classroom experience Attention to detail Social media communication Retail management experience Customer support experience within retail industry Baking Languages
Bilingual
English
Additional Information
Authorized to work in the US for any employer
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