Reliable Delivery Driver and Fuel Operations

JOHN PIEVE

Glendale, United States ***** 623-***-**** ********@*****.***

Professional Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Valid Driver's License

Schedule Management

GPS and Route Planning

Verbal and Written Communication

Time Management

Customer Service

Customer Rapport

Communications Strategies

Personnel Engagement

Work History

Driver 10/2016 to Current

Uber – Phoenix, AZ

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Maintained professional and friendly demeanor during deliveries to uphold company reputation. Delivered goods and products to customer on time and in excellent condition. Communicated with many different passengers on a daily basis. Driving passengers to and from predetermined locations as needed. Fueler 01/2009 to 09/2012

Service Air – Phoenix, AZ

Operated and drove commercial vehicles safely and efficiently. Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance.

Calculated gallons pumped per aircraft while maintaining accurate account of fuel transactions.

Performed fueling and de-fueling operations for over several aircraft in commercial airport environment.

Fueled tractors and trailers to eliminate spills and safety hazards. Complied with all federal, state, municipal and airport authority requirements to maintain safe working conditions.

Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft. Cross-trained to work in other areas of operation. Monitored fuel levels in tanks, taking note of tanks due for refills. Maintained clean and orderly work station.

Inspected fuel pumps and fuel tanks for proper operations and safety. United Airlines 04/2005 to 10/2008

Ramp Agent – Phoenix, AZ

Guided aircraft into and out of parking positions using hand signals. Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Tracked flight schedules to promote on-time landings and avoid loading delays. Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency. Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.

Connected electrical power unit and hoses to aircraft. Coordinated with ramp agents to verify baggage was placed on correct outgoing flight. Positioned and towed aircraft from remote locations of airport to designated areas for operation.

Transferred luggage from aircraft to collection areas safely using [Type] equipment. Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.

Checked cargo and baggage for security to meet TSA regulations. Professional Dance Instructor 10/2001 to 03/2005

Fred Astaire Dance Studio – Scottsdale, AZ

Taught and explained choreography by breaking down steps and demonstrating moves. Planned routines for recitals and performances.

Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.

Provided constructive corrections to encourage students to learn steps and improve dancing. Motivated and encouraged students to practice dance routines to work toward set goals. Promoted creative expression to encourage students to explore dance as art and self expression through movement.

Adhered to studio guidelines and legal requirements. Met needs of different students by adapting teaching materials and methods. Monitored student progress and provided individualized instruction to meet student needs and goals.

Customer Service Representative 08/1996 to 04/2001 AT&T – Mesa, AZ

Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. Updated account information to maintain customer records. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Offered advice and assistance to customers, paying attention to special needs or wants. Responded to customer requests for products, services, and company information. Processed customer service orders promptly to increase customer satisfaction. Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Graduate Certificate of Completion: Cognitive Psychology 09/2022 Grand Canyon University - Phoenix, AZ

Master of Science: Psychology 11/2021

Grand Canyon University - Phoenix, AZ

Bachelor of Science: Sports Management 02/2020

Grand Canyon University - Phoenix, AZ

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