Experienced Retail Merchandiser & Delivery Driver
Resume:
Shawn Murphy
Fort Worth, TX *****
***************@*****.***
Professional Summary
Detail-oriented retail merchandiser with 15+ years of experience in optimizing product placement and driving sales through effective markdown strategies. Proven ability to enhance customer satisfaction and ensure compliance with brand standards. Skilled in time management and merchandising, dedicated to maximizing revenue while minimizing excess inventory. Seeking to leverage extensive experience in a commercial delivery driver role.
Work Experience
Retail Merchandiser
Driveline merchandiser retailer-Fort Worth, TX
May 2025 to Present
• Conducted regular store visits to ensure compliance with brand guidelines and standards for product placement and signage
• Identified slow-moving items or excess stock situations proactively; implemented markdowns or clearance strategies as needed
• Implemented effective markdown strategies during clearance sales to maximize revenue while minimizing excess inventory levels
Palletizing
Murco wall productions-Fort Worth, TX
November 2024 to May 2025
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Maintained a clean and organized work area to promote safety and productivity
• Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
• Maintained compliance with company policies regarding security measures for high-value merchandise Cashier
Taco casa-Fort Worth, TX
February 2022 to July 2023
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Assisted in inventory management by monitoring stock levels at the checkout counter General labor
Earth hauler-Fort Worth, TX
January 2016 to January 2022
• Performed various tasks such as loading and unloading materials, cleaning work areas, and assisting skilled workers
• Operated machinery and equipment including forklifts, pallet jacks, and hand tools to complete assigned tasks
• Followed safety protocols and procedures to ensure a safe working environment for all team members
• Assisted in the construction of buildings by measuring, cutting, and assembling materials according to specifications
• Maintained inventory levels by accurately counting and recording incoming and outgoing supplies
• Prepared job sites by setting up barricades, cones, or other safety equipment as required
• Closely followed instructions from supervisors regarding daily tasks ensuring efficient completion of assigned duties
• Demonstrated strong problem-solving skills by identifying and resolving issues that arose during construction projects
• Safely operated vehicles such as trucks or vans to transport materials or equipment between job sites Crew Member
McDonald's-Chicago, IL
March 2014 to January 2016
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
Tire tech
NTB Sears-Chicago, IL
July 2010 to January 2014
• Ordered necessary parts and materials for repairs, ensuring timely availability of required items
• Conducted regular inspections of vehicles to identify potential problems or maintenance needs
• Performed routine maintenance tasks, including oil changes, tire rotations, and filter replacements Education
Mathematics (High School)
Spaulding High School-Chicago, IL
June 1995 to June 1999
Upper secondary education
Skills
Hand trucks Passenger safety Pallet jack Materials handling Shipping & receiving SUV driving Greeting customers Forklift Electric pallet jack Customer service management Route planning Organizational skills Adhering to traffic regulations Packing Customer service Time management Attention to detail Manufacturing Planograms Dollies Kitchen experience Labeling Basic math Communication skills Merchandising Picking & packing Vehicle cleanliness maintenance Defensive driving Load & unload Passenger pickup and drop-off Warehouse experience Food safety Computer operation
Languages
• English
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