Warehouse Operations & Quality Control Specialist

ANGELINA GRILO

Philadelphia, PA • 609-***-**** • ***********@******.**

PROFESSIONAL SUMMARY

Dedicated and dependable operations, manufacturing, logistics, and customer service professional with more than 20 years of experience supporting warehouse operations, quality control, production environments, e-commerce management, delivery logistics, and retail food service. Recognized for maintaining high standards of accuracy, efficiency, and customer satisfaction while adapting to changing business needs and fast-paced environments. Demonstrated success coordinating inventory, performing quality inspections, operating production equipment, managing online product listings, fulfilling customer orders, and supporting daily operational goals. Known for a strong work ethic, reliability, attention to detail, teamwork, and a commitment to excellence. CORE COMPETENCIES

• Quality Control & Inspection • Warehouse Operations • Inventory Management • Shipping & Receiving • Furniture Staging & Setup • Commercial Driving • Machine Operation • Equipment Maintenance • Safety Compliance • E-Commerce Operations • Customer Service • Order Fulfillment • Cash Handling • Team Collaboration • Process Improvement

PROFESSIONAL EXPERIENCE

Quality Control Associate / Delivery Driver / Warehouse Associate AFR Furniture Clearance Center (formerly American Furniture) Bensalem, PA / Pennsauken, NJ January 2003 – January 2018

• Performed quality control inspections on furniture products to ensure compliance with company standards prior to customer delivery.

• Verified product condition, identified defects, and coordinated corrective actions to maintain customer satisfaction.

• Packed, wrapped, and prepared furniture for transportation while ensuring product protection and order accuracy.

• Safely operated delivery vehicles and transported furniture to residential and commercial customers.

• Assisted with furniture staging and showroom preparation to create attractive product displays.

• Supported warehouse operations, inventory organization, loading, unloading, and shipping activities.

• Built a reputation for reliability and attention to detail throughout a 15-year tenure. Machine Operator

Amoroso's Baking Company Bellmawr, NJ May 2018 – June 2020

• Operated production machinery in a high-volume food manufacturing environment.

• Performed sanitation procedures and preventative maintenance to maximize operational efficiency.

• Monitored production processes to ensure products met quality and safety standards.

• Consistently met daily production targets and customer order requirements. E-Commerce Operator

Macari Philadelphia, PA July 2020 – May 2023

• Managed day-to-day operations of an e-commerce business overseeing product listings and inventory updates.

• Created detailed product descriptions and maintained accurate pricing information.

• Processed customer orders and coordinated fulfillment activities.

• Researched market trends and supported business growth through strong online merchandising practices. Deli Clerk / Cook / Cashier

Redner's Market Bensalem, PA 2023 – June 2026

• Prepared deli products and food items while maintaining food safety and sanitation standards.

• Assisted customers with product selection and provided professional customer service.

• Operated cooking equipment, cash registers, and point-of-sale systems.

• Maintained department cleanliness and supported efficient daily retail operations. EDUCATION

High School Diploma

Bensalem High School Bensalem, PA Graduated 1991 ADDITIONAL QUALIFICATIONS

Over 20 years of combined experience in warehouse operations, manufacturing, transportation, e-commerce, and customer-facing environments. Proven ability to learn new systems quickly, maintain consistent performance standards, and contribute positively to team-oriented workplaces.

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